TherapyNotes reviews

The management is a hot mess. Only people on the low end of the totem pole will be given points to improve upon, on fact you will only ever receive feedback if it's negative, but large issues amongst management goes unchecked. Communication between departments is soo poor that you can't find the information you needed in a timely manner to help your caller, but it is frowned upon to ask questions or ask for help. The expectations places on workers are assenine, as they are looking for work that is both speedy and perfectly accurate. The tasks they expect from you are not possible to do within a specific time frame and you are expected to be flexible enough that work can always carry over the end of your shift. I'm shocked they've finally decided to start paying for that extra labor, as they will othetwise slowly raise your workload with no extra pay. Despite way this company likes to parade themselves as a safe and progressive work environment, I saw no evidence of competency training based on the way I was treated, both as a queer and disabled individual.

VERY very shady. They claim they treat you like family...until they don't. Very very clique-y. As someone who was in one of the cliques I can tell you first hand that they do NOT care about you. They purposely hire more than they need just to keep maybe 3 people. They talk about you behind your back. The managers have been there since the beginning and if you don't pretend to like them and suck up to them, you'll be gone very soon. It's a shame because I had high hopes for this company as I loved the CEOs family. Unfortunately, they passed and it no longer feels warm in there. It feels robotic and chaotic. Most have no idea what they are doing, but if you do show promise they quickly make you a trainer or "mentor" and then you have to do your job and new employees jobs for no extra money. I hope you don't have a life outside of there because I saw someone get asked to quit because they wanted to make their AA meetings after work and couldn't stay passed their scheduled work shift. As a mental health company you would think they would show more empathy to an issue such as that. In the end, it's a company not a family. If you need a job and they hire you, work there, but don't expect it to be a job you can just do and go home. They involve you way more than you want to for no additional pay and you do it because if you give any pushback you will be fired. It also depends which manager you get. One of them who wasn't even mine was horrible. I watched people cry under her. It made me feel terrible for them. No one should feel like that at a place you spend more time in than your own home.