Does TherapyNotes pay their employees well?

According to anonymously submitted Glassdoor reviews, TherapyNotes employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at TherapyNotes. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at TherapyNotes?

78% of TherapyNotes employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TherapyNotes 4.1 out of 5 for work life balance, 4.0 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at TherapyNotes?

Customer Service Representative (11) , Customer Success Representative (11) , Customer Service Representative (CSR) (5) , Customer Success (5) , Customer Support Representative (4) , Sales Representative (4) , Software Developer (4) , Manager (3) , Employee (2) , Product Designer (2)

What are the pros of working at TherapyNotes according to real employee reviews?

"Management is diverse and for the most part you will be matched with your work style." ((in 9 reviews)); "Good benefits, frequent happy hours at nearby locations, catered lunch on employee birthdays, and more!" ((in 8 reviews)); "Honestly, this is the best work environment I have ever experienced." ((in 7 reviews)); "Great work life balance" ((in 6 reviews)); "Managers and team leads are always available and respond quickly" ((in 4 reviews))

What are the cons of working at TherapyNotes according to real employee reviews?

"They say the pay is competitive but it can be better." ((in 6 reviews)); "Getting a fair raise is very difficult, even after a promotion" ((in 3 reviews)); "Once your good in success, you MUST get cross trained for NO EXTRA MONEY." ((in 2 reviews))

What are the top reviewed TherapyNotes locations?

Horsham , Willow Grove , Philadelphia , Dallas , Denver , Bensalem , Doylestown

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TherapyNotes

TherapyNotes reviews

4.1

78% would recommend to a friend

(38 total reviews)

Bradley S. Pliner

89% approve of CEO

75% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Work/Life balance

4.1

Compensation and benefits

4.0

Culture & values

4.0

Career opportunities

3.8

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

38 reviews

Reviews about "Culture"

Return to all reviews

5.0

Sep 23, 2021

Such a friendly environment!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Honestly, this is the best work environment I have ever experienced. There is a lovely mix of professionalism, respect, and acceptance and diversity at TherapyNotes. From the first day, colleagues and management have been friendly, approachable, open, kind and inclusive. I have always felt like my interests, concerns and ideas have been nurtured. I also feel there are endless possibilities for growth, as the company likes to promote within. I have made lasting friendships here. No where else can I crack a joke with the CEO of the company just passing him in the hallway.

Cons

Like any customer service support job, there can always be difficulties that cannot be predicted, but to no fault of the company.

5.0

Aug 26, 2021

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company culture is energetic, and a lot more lighthearted and gentler than what I'm used to......worth noting, because the energy at my previous job was pretty deflated once the pandemic really got underway. My coworkers are awesome. Generally speaking, this is a fun and bubbly place to work. There are weekly (nonwork related) fun group activities, and specially designated Slack threads like #dungeonsanddragons, etc. I have a lot of respect for the management team. Feedback can sometimes be quite direct, but I've found my bosses to be very approachable, and open to my ideas. I have learned a lot so far, and I think the company is definitely heading in the right direction.

Cons

New employees have to wait a full year to qualify for the 401k plan.

5.0

Jun 8, 2021

Amazing Company

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

Plenty of opportunity for growth Friendly and positive work culture **Management team is understanding and flexible** We provide phone support directly to therapists/social workers so they are typically pleasant to work with.

Cons

Workload is increasing due to growth. However, management does a good job at recognizing the hard work we deliver. They also plan on hiring more reps

Viewing 25 - 27 of 38 Reviews

Jobs at TherapyNotes

Senior Software Developer

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Senior Quality Assurance Engineer