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Tinuiti

Engaged Employer

Tinuiti reviews

3.2

38% would recommend to a friend

(515 total reviews)
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Zach Morrison

48% approve of CEO

35% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.3

Compensation and benefits

3.2

Culture & values

3.0

Career opportunities

2.6

Senior management

Tinuiti has an employee rating of 3.2 out of 5 stars, based on 515 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tinuiti employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

515 reviews
2.0
Aug 17, 2023

Sinking ship with unclear direction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-unlimited PTO -have met some great coworkers during my time here -lots of learning opportunities

Cons

-Lack of transparency from leadership, with disingenuous addresses to the company as a whole. We keep getting told what a "great" and "special" place it is to work, but the more that's being said, the less it's actually true. -Two rounds of layoffs in 6 months, remaining employees taking on many more clients and heavier workloads, while pay raises and promotions have remained frozen for the past year. -Constantly moving goalpost for promotions. Company actively seems to not want to promote employees because they can't afford it. Managers are intentionally vague/withholding info regarding promotions, leading to frustration and lack of care and motivation from employees. -C-suite has suggested employees continue to upsell clients or even reach out online to pull in new business. Expecting this in addition to over-allocated workloads due to the layoffs is tone deaf, unrealistic, and shows that the C suite is not in touch with the day-to-day employees that are keeping your clients happy.

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Tinuiti Response
2y
Thank you for sharing your insights and concerns about your experience at our company. We genuinely value your perspective and take your feedback to heart. We're pleased to hear that you appreciate the unlimited PTO, your great coworkers, and the learning opportunities provided here. These are key aspects of our work culture that we aim to maintain and build upon. Additionally, your concerns are noted. We are committed to addressing these challenges and will work to bridge the gap between leadership and the day-to-day experiences of our employees. Your input helps us improve, and we appreciate your dedication and hard work in keeping our clients satisfied.
2.0
Sep 27, 2021

Lost its way

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Solid benefits - You will work with genuinely great people - Generally good WFH culture - Some clients are fun to work with

Cons

Tinuiti has lost its way. The company is hemorrhaging talent as senior employees are realizing they can make significantly more elsewhere and are jumping ship. Everyone is completely spread thin and is overworked as a result. Unlimited PTO is a joke. Sure, you can take unlimited time off... provided you give at least a month notice, train people up on your accounts, work ahead as far as possible, and are OK with the possibility that when you come back from vacation you will be putting out fires caused by the overworked person covering your accounts. Management is inconsistent and generally exists only to come up with new processes to make things more "efficient" (re: finding ways to extract more work onto employees). Training is essentially non-existent and client documentation is extremely poor. You'll be thrown onto a client and will be expected to pick everything up in a few days. There is very little growth - client-facing employees will almost always hit a ceiling of where they can advance to. Management recently "updated" job descriptions across the board to give junior employees more senior responsibilities, of course while maintaining their junior-level pay. If you are client-facing, you will work late nights, weekends, and holidays. That would be manageable if the compensation was competitive, but it's not. Everyone I know who has left in the past few months has gone on to work in-house doing pretty much the same job while making 50% more.

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Tinuiti Response
4y
Thank you for your feedback - it is appreciated and is something we take seriously. We are actively working with our teams to identify ways we can continue to support them, such as, bringing in additional staff and encouraging employees to balance their work and time off. It appears from your experience that we have some room for growth in this area, but will continue our efforts. We also are focused on ensuring our compensation structure remains competitive across all levels. Lastly, training is a top priority for us as we continue to grow and bring on new team members and develop our existing employee base. We appreciate you sharing your perspective and will use it to improve in the future.
1.0
Dec 9, 2024

Be prepared to manage 10 clients AND manage a team of 10 people

Senior manager
Recommend
CEO approval
Business Outlook

Pros

- Unlimited PTO & fully remote - Big name clients that can help you learn new skills/add to your resume - Recharge weeks - Most people are great to work with and super friendly

Cons

- Unrealistic workloads: As a Senior Manager, I was responsible for managing 10 clients in addition to a team of 10 people. I consistently shared with my leadership team how burnt out I was and that I needed help, and I was consistently told this is the new structure and that there are staffing constraints so no changes can be made - Public awards are simply for PR, employees rarely hear about these - Product team demos new products to clients without informing or training employees first, and then we are left to scramble when clients have questions - Horrible health insurance - Exec team that is out of touch and performs layoffs every quarter, but has hired about 3 new execs this year with a salary of $350k+ - Upset clients that threaten to leave due to severe staffing issues and turnover, while middle management has very little to no support from senior leadership

Viewing 7 - 9 of 515 Reviews
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Glassdoor has 545 Tinuiti reviews submitted anonymously by Tinuiti employees. Read employee reviews and ratings on Glassdoor to decide if Tinuiti is right for you.