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Tinuiti

Engaged Employer

Tinuiti reviews

3.2

38% would recommend to a friend

(515 total reviews)
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Zach Morrison

48% approve of CEO

35% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.3

Compensation and benefits

3.2

Culture & values

3.0

Career opportunities

2.6

Senior management

Tinuiti has an employee rating of 3.2 out of 5 stars, based on 515 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tinuiti employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

515 reviews
2.0
Jan 4, 2022

Tinuiti has lost its way

Creative team
Recommend
CEO approval
Business Outlook

Pros

Tinuiti was once a stand-out agency with industry-leading benefits and a people-first culture. A few things Tinuiti still has going for it: 1. Tinuiti is full of talented, committed people. Some of the kindest, low-ego people I've ever worked with are here. 2. The executive team is super approachable, transparent about company financials, has a clear vision for the future, and holds a strong commitment to DE&I. That's more than a lot of agencies can say. 3. It's nice to work for a company where remote work will be the standard going forward. Ultimately, Tinuiti is better than a lot of jobs out there. It's a decent enough place to start a career in digital marketing if you're okay with low pay, you're fine with working weekends and holidays, and you don't have a family to take care of. If you're right out of college, this is a good place to build your portfolio then move on to something more mature.

Cons

...but if you're reading this, you're probably looking at other big agencies and leading tech companies that all offer exactly what Tinuiti does, but better. Tinuiti no longer offers employees the benefits, compensation, or culture they need to stay. This is leading to massive churn on both the people and client side. A lot of the things that made Tinuiti great are either: a) standard in our industry post-COVID (remote work, flexible hours) b) gone completely (internet reimbursement, employer-paid healthcare plans) c) or never existed in the first place (unlimited PTO, mandatory mental health days, Summer Fridays) The people-first culture that Tinuiti preaches is all talk and no action. I can't speak for all teams, but my experience on the creative team was one of the worst of my entire career. The gaslighting that happens from management is insulting and angering. At multiple points during the pandemic when my team brought forward issues of unsustainable hours that were affecting the quality of work for our clients, we were told by our manager that we were "Lucky to even have a job right now." Ultimately, yes—Tinuiti is a business and needs to do what's necessary to stay afloat. But at the expense of your people?

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Tinuiti Response
4y
We appreciate your feedback and take it very seriously! We are sorry to hear you are feeling this way. As you mentioned, there is a lot of change and focus being placed on our employee's experience and how to continue to improve it. We are hopeful that you feel the impact of those efforts in the months to come. We pride ourselves in maintaining a culture where we put employees first and will continue to make efforts to achieve this in different ways. In the meantime, we encourage you to meet with your People Business Partner to voice your concerns in real-time and work towards a solution.
1.0
Apr 16, 2024

Execs do not listen to feedback

Client services
Recommend
CEO approval
Business Outlook

Pros

You're able to work from home but expect 10 hour days

Cons

The exec team has shown time and time again that they do not listen to feedback. We switched to a terrible health insurance provider last year and after more than half the company complained about it, nothing has been done. They also laid off a lot of workers, cut huge portions off our commissions, and are pushing out a lot of the people who made Tinuiti great 10+ years ago

2.0
Jan 29, 2024

Be Warned

Account manager
Recommend
CEO approval
Business Outlook

Pros

Used to pay well. Very smart coworkers. Fully Remote.

Cons

Recent layoffs. The company is making drastic changes to squeeze more profitability out of the employees. Commission was cut from a 15% model to one based on a 3% model that is based on the performance of an entire team spanning multiple departments. Pay is being cut by tens of thousands for most employees. People managers are having to manage accounts again. Base pay raises not matching inflation & no bonuses. It is quite frightening to see how fast this company has changed recently. I would avoid working here if possible. They have restructured the company in a way that makes moving up nearly impossible. These large changes are taking place in ~Q2 2024. This is a very different place than what the old reviews will reference.

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Tinuiti Response
2y
Thank you for sharing your feedback. Your insights are important, and we are sorry to hear about the challenges you and others are facing. We are committed to listening to our employees' feedback and continuously improving our practices. We are actively reviewing our compensation and career mobility structures to ensure they align with employee needs and market standards. We understand that these changes can be unsettling, and we are here to support our employees during this transition. Your feedback helps us identify areas for improvement, and we are dedicated to creating a positive and fair work environment for everyone.
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Glassdoor has 545 Tinuiti reviews submitted anonymously by Tinuiti employees. Read employee reviews and ratings on Glassdoor to decide if Tinuiti is right for you.