Is Toys "R" Us a good company to work for as a Associate?

Associate professionals working at Toys "R" Us have rated their employer with 3.1 out of 5 stars in 36 Glassdoor reviews. This is a lower than average score with the overall rating of Toys "R" Us employees being 3.9 out of 5 stars. Search open Associate Jobs at Toys "R" Us now and start preparing for your job interview by browsing frequently asked Associate interview questions at Toys "R" Us .

Does Toys "R" Us pay Associate employees well?

Associate professionals rate their compensation and benefits at Toys "R" Us with 2.0 out of 5 stars based on 36 anonymously submitted employee reviews. This is 54.5% worse than the company average rating for salary and benefits. Find out more about Associate salaries at Toys "R" Us.

What are the top reviewed jobs at Toys "R" Us?

Sales Associate (522) , Cashier (335) , Sales Associate/Cashier (157) , Store Manager (148) , Department Supervisor (100) , Manager (96) , Assistant Store Manager (86) , Assistant Manager (75) , Retail Sales Associate (63) , Cashier/Sales Team Member (59) , Sales Assistant (57) , Sales Team Member (56) , Customer Service Representative (54) , Overnight Stocker (50) , Seasonal Sales Associate (50)

What are the pros of working at Toys "R" Us according to real employee reviews?

"Fun and cool to work great people" ((in 354 reviews)); "Great Coworkers and they were willing to assist" ((in 188 reviews)); "The employees including current management are all friendly and willing to help with any questions you have." ((in 90 reviews)); "Good benefits overtime during season" ((in 89 reviews)); "fun work environment involving children and toys" ((in 71 reviews))

What are the cons of working at Toys "R" Us according to real employee reviews?

"low pay and not enjoyable" ((in 392 reviews)); "Poor work/life balances and management that was only there to collect a check." ((in 362 reviews)); "long hours and lack of payroll" ((in 227 reviews)); "People literally walk out with carts full of stuff and managers do nothing just shrug it off." ((in 186 reviews)); "No training and expect you to be knowledgeable in all aspects of the store immediately." ((in 115 reviews))

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Toys "R" Us

Toys "R" Us Associate reviews

3.1

61% would recommend to a friend

(36 total reviews)

David A. Brandon

74% approve of CEO

22% positive business outlook

Ratings by category

4.9

Diversity & inclusion

3.0

Culture & values

3.0

Senior management

2.0

Work/Life balance

2.0

Compensation and benefits

2.0

Career opportunities

Associate employees have rated Toys "R" Us with 3.1 out of 5 stars, based on 36 company reviews on Glassdoor. This indicates that most Associate professionals have a good working experience there. Toys "R" Us is rated in line with the average (within 1 standard deviation) by Associate professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

36 reviews

1.0

Mar 12, 2010

Impossible to Advance

Associate

Recommend

CEO approval

Business Outlook

Pros

You work with toys, the work is not mentally challenging.

Cons

Everything else. Poor pay, poor management, poor accountability. No opportunities to advance. They treat their lowest associates poorly, and as such these associates rarely stay later than they have to, and subsequently their leftover work falls on the backs of those who actually care about their job. I'll give you a hint, the backs being strained aren't a part of management.

3.0

Feb 12, 2010

not bad pay, can be fun depending on manager

Associate

Recommend

CEO approval

Business Outlook

Pros

awesome coworkers on my part pretty decent pay usally around 8 or above good managers make work fun

Cons

bad communication with associates and managers at times asking for time off has to be 2 weeks in advance! random schduling and horrid hours after christmas laaarge focus on selling toysrus credit cards

2.0

Feb 7, 2010

Work with the customers (guests) to find their merchandise and pay for it.

Associate

Recommend

CEO approval

Business Outlook

Pros

Fun clientele to work with, pregnant women and new parents. You have access to the latest merchandise in stock for babies and families.

Cons

Very hard to work up in the company. Managers are often incapable and unqualified. Very micro-managed which stifles any human aspect to the job.

Viewing 34 - 36 of 36 Reviews

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Retail Store Associate

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Toys "R" Us Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Impossible to Advance

not bad pay, can be fun depending on manager

Work with the customers (guests) to find their merchandise and pay for it.

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