Toys "R" Us reviews

3.9

76% would recommend to a friend

(5,632 total reviews)
avatar

David A. Brandon

78% approve of CEO

67% positive business outlook

Toys "R" Us has an employee rating of 3.9 out of 5 stars, based on 5,632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toys "R" Us employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
1.0
Jun 19, 2012
Recommend
CEO approval
Business Outlook

Pros

satisfying place to work if you enjoy customer service only big box toy store left good retail experience

Cons

no work life balance. high expectation with very little reward no loyalty or respect for employees very hard to grow in the company

1.0
Dec 16, 2011

Worse than factory work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some coworkers are fun to work with. They will allow requested days off if the request is filed at least a month ahead of time.

Cons

Everything else. The slackers are rewarded and the people that make the store run are the ones to get yelled at. They refuse to promote from within, instead hiring people off the street that don't know or even want to learn the job that other c urrent employees already know.

Viewing 34 - 36 of 5,632 Reviews

Glassdoor has 6,150 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.