Toys "R" Us reviews

4.0

76% would recommend to a friend

(346 total reviews)
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David A. Brandon

78% approve of CEO

68% positive business outlook

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346 reviews

Reviews about "Culture"

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3.0
Aug 21, 2017

More cons than pros

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Creative people, friendly teams, on-campus gym and decent cafeteria. Starbucks located inside too! Depending on your manager, there were flexible WFH options for snow day and emergencies. Pretty flexible scheduling, too (ie: if you left at 4pm, you weren't docked an hour). Fun holiday-themed events (Halloween parade was awesome). Informative Town Hall meetings a few times a year helped to calibrate the teams and keep everyone up-to-date. Beautiful campus.

Cons

Some people are very catty, can feel very clique-y at times. Favoritism was definitely played, too. Creative is left up to the opinions of too many people instead of being based off customer research and results. Marketing was also in the hands of the buying team instead of working together to collaborate and develop the best campaign for the customer. Lots of last minute changes and rushes with little reason aside from "So and so said to change it." Failing business seems to be more reactive to what everyone else planned for, instead of being proactive to be innovative and to stay ahead of the game.

1.0
Aug 14, 2017

A SINKING SHIP .. STAY AWAY

Recommend
CEO approval
Business Outlook

Pros

Few to none currently. Wayne NJ HQ morale is in the toilet.

Cons

The company is in the death throes and will soon fail. Big layoffs in February at the Wayne NJ headquarters started a major exodus of surviving employees. Even their recruitment video featuring three employees contains two employees that were laid off or quit.

1.0
Aug 1, 2017

Department supervisor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is fun working with the products and customers, and benefits are pretty good if you are full time. Overtime at Christmas.

Cons

Poor management, low employee retention, and they cut hours frequently. Dangerous back of house practices. Below average pay scale. No set protocol on returns.

Viewing 151 - 153 of 346 Reviews

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