Toys "R" Us reviews

3.9

76% would recommend to a friend

(5,631 total reviews)
avatar

David A. Brandon

78% approve of CEO

67% positive business outlook

Toys "R" Us has an employee rating of 3.9 out of 5 stars, based on 5,631 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toys "R" Us employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
2.0
Jun 29, 2012
Recommend
CEO approval
Business Outlook

Pros

Large organization, people are OK

Cons

Lack of direction from management, minimal systems training, work enviornment can be depressing at times. Many employees do not seem happy.

1.0
May 26, 2012

Former Store Manager

Recommend
CEO approval
Business Outlook

Pros

The little customers are the best part of Toys r Us

Cons

They have a poor management structure and substandard training. It was not uncommon to work 70 hrs a week out of season and much more during a never ending holiday season with little to no appreciation.

2.0
Apr 11, 2012
Recommend
CEO approval
Business Outlook

Pros

Great place to learn, many opportunities for cross departmental lateral moves. Very nice corporate campus, summer 1/2 day friday's.

Cons

Sloppy restructuring, very poor senior management. Aging and disgruntled executive staff who is very concerned about the closing (possibly closed) window for IPO. Poor overall morale currently. It is not an optimal time to work here.

Viewing 16 - 18 of 5,631 Reviews

Glassdoor has 6,149 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.