Is Toys "R" Us a good company to work for as a Store Manager?

Store Manager professionals working at Toys "R" Us have rated their employer with 4.1 out of 5 stars in 143 Glassdoor reviews. This is a higher than average score with the overall rating of Toys "R" Us employees being 4.0 out of 5 stars. Search open Store Manager Jobs at Toys "R" Us now and start preparing for your job interview by browsing frequently asked Store Manager interview questions at Toys "R" Us .

Does Toys "R" Us pay Store Manager employees well?

Store Manager professionals rate their compensation and benefits at Toys "R" Us with 3.9 out of 5 stars based on 143 anonymously submitted employee reviews. This is 8% better than the company average rating for salary and benefits. Find out more about Store Manager salaries at Toys "R" Us.

How happy are Store Manager professionals working at Toys "R" Us?

70% of Store Manager employees at Toys "R" Us would recommend their employer to a friend. This rating has decreased by 19% in the past 12 months. Store Manager professionals have also rated Toys "R" Us with a 3.5 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.4 rating for culture and values and 3.9 rating for career opportunities.

What are the top reviewed jobs at Toys "R" Us?

Sales Associate (522) , Cashier (335) , Sales Associate/Cashier (157) , Store Manager (148) , Department Supervisor (100) , Manager (97) , Assistant Store Manager (86) , Assistant Manager (75) , Retail Sales Associate (63) , Cashier/Sales Team Member (59) , Sales Assistant (57) , Sales Team Member (56) , Customer Service Representative (54) , Overnight Stocker (50) , Seasonal Sales Associate (50)

What are the pros of working at Toys "R" Us according to real employee reviews?

"Fun and cool to work great people" ((in 347 reviews)); "Great Coworkers and they were willing to assist" ((in 188 reviews)); "The staff is friendly & and always willing to go above and beyond to help one another!" ((in 111 reviews)); "Good benefits but no free toys" ((in 90 reviews)); "fun work environment involving children and toys" ((in 79 reviews))

What are the cons of working at Toys "R" Us according to real employee reviews?

"low pay and not enjoyable" ((in 388 reviews)); "Management poor and never took any responsibility for their actions." ((in 366 reviews)); "long hours and lack of payroll" ((in 239 reviews)); "People literally walk out with carts full of stuff and managers do nothing just shrug it off." ((in 189 reviews)); "No training and expect you to be knowledgeable in all aspects of the store immediately." ((in 113 reviews))

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Toys "R" Us

Toys "R" Us Store Manager reviews

4.1

70% would recommend to a friend

(143 total reviews)

David A. Brandon

60% approve of CEO

35% positive business outlook

Ratings by category

4.4

Culture & values

4.3

Diversity & inclusion

4.1

Senior management

3.9

Compensation and benefits

3.9

Career opportunities

3.5

Work/Life balance

Store Manager employees have rated Toys "R" Us with 4.1 out of 5 stars, based on 143 company reviews on Glassdoor. This indicates that most Store Manager professionals have an excellent working experience there. Toys "R" Us is rated in line with the average (within 1 standard deviation) by Store Manager professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

143 reviews

2.0

Mar 20, 2013

store manager

Store manager

Recommend

CEO approval

Business Outlook

Pros

benifits and pay are fair.

Cons

manipulated metrics, unrealistic expectaions, broken payroll model

2.0

Jan 2, 2013

All Alone

Store manager

Recommend

CEO approval

Business Outlook

Pros

Great Pay Benefits Decent schedule during off season

Cons

Completely HR driven, If an employee says it happened... it happened. Advertising is completely misleading, resulting in frustrated customers. Lack of support from district and regional leadership. Sink or swim mentality. What senior leadership sees on "Scheduled visits" and what customers see day to day are light years apart.

2.0

Dec 13, 2012

Inconsistent

Store manager

Recommend

CEO approval

Business Outlook

Pros

Strong company, profitable and lasting

Cons

To much expected with not enough resources

Viewing 118 - 120 of 143 Reviews

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Toys "R" Us Store Manager reviews

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store manager

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Inconsistent

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