Toys "R" Us Store Manager reviews

4.1

70% would recommend to a friend

(143 total reviews)
avatar

David A. Brandon

60% approve of CEO

35% positive business outlook

Store Manager employees have rated Toys "R" Us with 4.1 out of 5 stars, based on 143 company reviews on Glassdoor. This indicates that most Store Manager professionals have an excellent working experience there. Toys "R" Us is rated in line with the average (within 1 standard deviation) by Store Manager professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

143 reviews
1.0
Dec 13, 2012

ToysRUs review

Recommend
CEO approval
Business Outlook

Pros

first to see new products

Cons

The company does not care about its people.They do not value keeping employees long term. They pay external job candidates more than their internal. They do not respect your personal time or have any idea about work/life balance. They are open extreme hours during the holidays and you need to work on Thanksgiving. They are very tight with hours for hourly employees. The upper leadership does not support the store management. They simply do not care about the employees.

2.0
Aug 20, 2012

In a downward spiral...

Recommend
CEO approval
Business Outlook

Pros

Salaries are okay as long as you come from outside the company.

Cons

Zero accountability at DM level and above, they hold everyone accountable except themselves.

1.0
Aug 12, 2012
Recommend
CEO approval
Business Outlook

Pros

Its a job that pays the bills

Cons

Unorganized, very reactive leadership with lack of clear vision. Try to make a number to make the company look good on paper but it is unreal. Cannot run productive effective operations with unreachable goals on limited payroll to show profit for potential investors. Trying to turn around the company by cutting everywhere to attempt to sell off. The logistics and inventory management is antiquated. The prompts for getting credit, protection plans slows down check out, especially when the hours alot for one cashier.

Viewing 121 - 123 of 143 Reviews

Glassdoor has 6,153 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.