TriHealth reviews

being IT Healthcare, it seems infrastructure is always behind and there's never budget because TriHealth would rather spend millions of dollars on a fancy new robot than keep the infrastructure up and running to allow that robot to work. TriHealth has very old equipment that there never seems to be budget around to upgrade. The joke around TriHealth is people have to "boomerang" to get a decent raise; meaning they have to quit TriHealth and go somewhere else for a short while. They they come back and get a larger pay bump than had they stayed at TriHealth. Middle management are overworked. While TriHealth preaches work/life balance, this isn't so for managers. They work closer to 60+ hours per week and are often expected to answer e-mails at all hours of the night. Practice managers of physician sites are high turnover due to this. Information Systems (I.S.) are just as bad. Some managers get called on bereavement leave requesting updates on things that could wait until they get back. Now let's get to the upper management. If you want to see corporate brainwashing robots at its finest, look at these people. Everything that comes out of their mouths is scripted based on the Studor kool-aid they are all forced to drink. In the end, they do not care about the employees even though they're scripted to say things like "we value you" and "what you do makes a difference" over and over again like a broken record. Some upper management are only worried about themselves and getting their next promotion that they will pull you into an office and berate you and threaten to fire you over a facebook post saying something as simple as "we lost a couple really good people this week" because some other higher up at TriHealth might see it and it might reflect negatively on them while they're up for a promotion.

I worked in a family practice. They partner with companies like Lumeris to provide "better quality care" when it's all just numbers games for tax write offs that result in more work for clinical staff. They have to meet certain guidelines per year like a percent of people who need to have a medicare wellness but those numbers aren't given out til November, causing staff to scurry and call people at the end of the year to come to an appointment they don't want. It's not about getting people in who need help, it's getting people in that we can bill at the highest level. The amount of angry patients calling or even storming in because they can't get in with their doctor was overwhelming. And where was the manager to help address these problems with the patients? Nowhere to be seen and no phone call answered. Communication with management is poor and I can count on one hand how many times my practice manager was actually in the office per month. They feed on your empathy and pile on more and more duties if you do well at your job with no increase on pay except for maybe a thirty cent raise in two years. When I finally did quit, I gave a month's notice and was treated awfully by management immediately. Even moreso, after my last day, I called HR a week later with questions about COBRA because no one spoke to me about severance or anything, only to learn MY MANAGER NEVER TOLD CORPORATE THAT I QUIT. One of the big things that ended my employment was HIPAA violations. I called out sick one day and ended up going to an ER that wasn't TriHealth. The next day, I was at work and my manager said she knew for a fact that I didn't go to the ER. Now how could she know that? When asked for an audit of my medical records with documentation of who has accessed them I was told "they don't do that". Long story short: I was not on antidepressants before I started working with Trihealth.