TriNet reviews

3.3

48% would recommend to a friend

(394 total reviews)
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Mike Simonds

60% approve of CEO

37% positive business outlook

Reviews by job title

394 reviews

Reviews about "Culture"

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1.0
Jun 14, 2015
Recommend
CEO approval
Business Outlook

Pros

Great Employee Benefits. Once a year annual sales trip for all the sales staff.

Cons

I know I've made a huge mistake. I worked for a strong competitor prior to TriNet. Left for more money and a $10K sign on bonus. TriNet continues to grow through acquisition and not organic growth. Blending employees from newly acquired companies seems to be a challenge. Each of these companies that are acquired has its own culture and pay structure. Once under the TriNet umbrella we all should be compensated fairly. Figure out a way to make this happen prior to just acquiring companies and not factoring in employees. Are these hostile takeovers? I met a lot of neat people at new hire training class. One year later more than 75% have been fired and a few have left on their own. My suggestions is to contact previous reps via LinkedIn and see what they have to say about their tenure at TriNet. Maybe contact 20 or so across the country. Encourage them to be candid so you can make an informed decision. Here's the real deal - TriNet hire reps to populate SalesForce then fire them right around the 1 year mark. Initially it seems like this is the best job - a lot of flexibility, autonomy, generous expense account, etc. But the honey moon ends right around the 9 month mark. There is no ramp up period either. PECs (TriNet SOI) are treated much differently- red headed step child! They are compensated much different too: TriNet Passport has a $74k base + one year commission payouts. Ex: $12,0000 commission check paid out over a one year period for 1 year. TriNet SOI has a $60k base + 5 year commission payout. Ex: $12,000 commission check paid out over one year for 5 years.

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TriNet Response
11y
Thank you for the feedback. We hope that you feel comfortable enough to talk to your manager or HR Business Partners about your concerns, especially regarding your compensation package. We believe in compensating our people fairly and competitively, and consistent with their performance, experience and the market value. Heading into the second half of the year, now is a great opportunity for you to have an open discussion with your manager to identify and prioritize your personal development plan. In addition, we have recently launched a company-wide learning journey available to all colleagues. You will be able to enroll in leadership training courses to build your capability and advance your career. Please do not hesitate to contact our HR department directly and share your thoughts with us in more detail. We would love to find ways to make improvements.
4.0
Jun 5, 2015

A lot of great, good and some "so so"

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive total compensation- salary, bonuses, equity and benefits Room for career advancement and development, across departments and geographies Lots of nice, smart, driven team-oriented employees- no one really ever pulls the "hey that's not my job/department" stuff, everyone steps up to solve problems and help our customers be successful Reliable and stable (fast growing!) company (job security) Transparent, energetic and competent leadership team- lots of weekly/monthly access to leadership- to ask them direct questions, "no question off limits." They don't waffle or flip/flop on their goals and mission- it is one unified vision that we are all working hard to achieve Good live/work balance (most of the time) Encourages, sponsors and participates in volunteerism/charity/community outreach Great/easy employee technology for enrolling in benefits, printing W-2s, requesting vacation, submitting expenses, getting quick answers from HR, etc.

Cons

In my experience TriNet doesn't just hand out promotions, equity, big raises or bonuses, etc. You have to ask for them, sometimes repeatedly, and even demand them. If you are smart, work hard, collaborate well and deliver results then they will likely reward you to retain you. They often promote or hire people into management positions who do not know how to manage people. The result being that some good people leave. A lot of focus (and money spent) on the sales team so we can bring in maxim new customers. But this overloads the short staffed implementation and customer service teams who are chronically overworked. And more good people leave. In the long run it’s better to bring on less new customers, successfully, who have great first impressions and stay with TriNet as opposed to trying to cram thousands of new employees in our systems, resulting in bad on-boarding and service, unrealistic expectations and high client attrition. But since we are now a slave to the street (NYSE), we often focus on quantity over quality. We can do both if all departments get the money and resources they need and deserve, in order to best support what sales brings in. We are getting so big that it gets increasingly difficult to respond to and resolves customer issues quickly (since it often takes several departments to work on an issue, things get stuck, to the detriment of the customer/employee.

5.0
Jun 5, 2015

Account Services Consultant

Recommend
CEO approval
Business Outlook

Pros

They are very forward thinking in their continuous improvement on programs and policies. Very good communication between departments and I really enjoyed working there

Cons

I really didn' t see any. I was a group that was laid off after they bought out Gevity, but I have to say, they handled the layoffs very professionally, gave us good support and severance.

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