Pros
It’s a good place to work if you are in Sales or a friend/minion of the higher ups in the Sales department, or both. RSCs have a base salary of at least $80k and guaranteed commissions/draws for the first few months in addition to annual bonuses and other bonuses throughout the year. Depending on whom you know, RSCs can even get their annual bonus when they don’t even come close to attaining it. Regional VPs of Sales have base salaries of $250k or so with tens of thousands of dollars in guaranteed commissions for the first couple of months, very large annual bonuses and get tens of thousands of company shares. The company puts all its focus on the Sales department and treats them as if they are the only ones in the company that matter. So, if you are a sales professional or in a position of Director or above this is a great place to be, at least long enough to get your guaranteed money and company shares and then bail.
Cons
This is the most top heavy company I have ever worked for and I have been in the workforce for a long time and worked for many different companies. For a company with less than 2,000 employees you have your typical CEO, CIO, CFO, but there is also a CAO, VPs galore – lots of them in sales and basically every other department has one. And in addition to that, every department has a director – or several like finance, and then you have the managers, followed by the people who actually do the work. TriNot to be fooled by the positive reviews and HR’s canned responses that say the company cares about its employees because it doesn’t, at least not the ones who actually do the work. All Burton (the CEO) does is talk the talk and try to make everyone feel like they are important. For example, when the company was going public and there was an all hands employee meeting to discuss it, Burton got on his soap box and thanked everyone for their hard work, said the company couldn’t have done it without each and every one of you, blah, blah, blah. Well, here is what the company does to reward you for your hard work: you get a nice colorful ribbon for every year of service (aka slavery) and once you’ve been with the company for ten years you get a $200 gift card and another one EVERY TEN YEARS AFTER THAT! Talk about generous! But, if you are in a position of Director or above you automatically got lots of company shares when the company went public. Even if you are a new director, part of your offer consists of tens of thousands of company shares, and all before you’ve even had to prove yourself! (The last two sentences are "pros" for the Directors but since I’m talking about the worker bees I’ve put it in the “cons”). While the people who actually do the work and have been there for 10-15+ years working hard get nothing except free food the first Wednesday of the month and on their anniversaries. Then when they decide they don’t want or need you anymore but don’t really have a good reason to fire you, they send you to the commissions department because somehow someone in that department always convinces everyone that they are so busy and so important and constantly need more people. The truth is someone has just gotten tired of actually having to work more than a few hours a day for more than three or four days a week. Don’t ever take a temp assignment for this department either because you’re only brought in so someone has extra people to dump a bunch of work on as they walk out the door. If you ask questions that a particular individual can’t answer or show that you are smarter and/or more educated than this person is, (which you probably are because they only have an AA degree) you will be shown the door, which is really a good thing so consider it a blessing. The only person that stays in that department is the one that actually knows and does all the work while someone else gets all the pay and credit; another example of not what you know but who you know. And to think Burton’s grand five year plan consists of having one million work site employees (WSE) and 6,000 TriNet employees when they can’t even keep the ones they have happy. The other reviews are right about there not being a good work/life balance and being overworked. It’s been a complaint for years and HR always responds with “we hear you” but does nothing, which makes participating in the Great Place to Work Survey useless. HR is non-responsive to any issues you bring up despite what the canned responses to reviews on here might say. Even if its and ethical issue like say making financial numbers look good or agree with someone else’s report so no questions are asked. The response you get from HR is “interesting” or “I see”. If they don’t care about financial and data integrity they’re not going to give a rat’s you know what about anything. HR’s excuse is always “we’re experiencing tremendous growth” or “we’re experiencing a lot of growing pains right now”. Ethic Point is a joke too. All you’ll get out of that is a list of action items to be addressed by the managers involved and the time frame they need to be completed but the plan is never executed and things go back to the way they were.
