The payroll platform does not currently allow for shift workers who are also salaried. This becomes a problem when you have terms or new hires. We have communicated this need to our account manager, and she said this may possibly be added next year.
401k / retirement communication - I realize this is through Transamerica, but unless it is the annual reporting, our employees don't receive communication throughout the year. It would be a good idea to communicate at least quarterly with reminders to enroll, ways to reach out to someone when you have questions, etc.
Also payroll platform related - any payroll cycle that has new hires or terms requires us to an admin pay code in order to override the system's calculated hours for the salaried employees. It would be nice if we could enter those hours without having to do a manual plug.
TriNet was presented to our company as specializing in government contracting however there are numerous situations (previously described) that TriNet had no idea how to handle.
The TriNet platform (or company in general) is not able to handle employees who live overseas and are required to be paid in euros. It would be really great if this was part of the capability package.
