TriNet reviews

3.4

47% would recommend to a friend

(1,356 total reviews)
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Mike Simonds

56% approve of CEO

40% positive business outlook

TriNet has an employee rating of 3.4 out of 5 stars, based on 1,356 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TriNet employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

1K reviews
2.0
May 19, 2017
Recommend
CEO approval
Business Outlook

Pros

TriNet offers a great product, and the renewal rates year to year with clients is strong. The base pay is higher than many sales jobs, and the medical benefits are outstanding

Cons

The job itself is a grind- no one stays in the role for long. You are measured on first meetings with prospects and totally revenue against an annual goal- but the leads that the sales people get are garbage- wrong industry, already clients, a few that have requested to be on our do not call list but no ever makes that simple update in our system... the worst though is the TURNOVER IS INSANE- not just for sales people- everyone. You interact with people in offices in FL, ATL GA, Denver, New York in many departments (sales, ops, tech, risk etc) and across the board you will rarely find someone who's stayed more that 4-5 yrs at most. The few who are vets seem to stay because they are below average ability for their job positions, but as the experienced members in any group , they can coast by picking up sales from departing people. And ironically for a company that helps businesses stay in compliance with employment law, TriNet does so many things that should be no brainers as things not to do!! For example - new employees have weeks of training where everyone is flown to TX and then FL. Attendance is taken daily and you're written up for not returning quickly enough from a restroom break- but they don't allow for a lunch or break period for a 9-10 hr day (they bring in fast food ...). If these silly things were addressed and the company made employee retention a goal, it would be a great firm. But right now it's a mess.

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TriNet Response
9y
Thank you for taking the time to provide us your detailed feedback. We are disappointed about your experience with the Sales organization. We have forwarded your feedback to Sales leadership to further look into the issues expressed in your feedback. Here at TriNet, we value transparency, and appreciate each colleague’s input. Your voice matters, and your HR Business Partners are here to listen. Please contact your HR Business Partner to share your concerns and suggestions in further detail. We look forward to hearing from you.
1.0
Mar 11, 2016

Dysfunctional Team of Managers

Recommend
CEO approval
Business Outlook

Pros

Great benefits if you can ignore being treated very poorly by managers. If you can take excessive amounts of stress, be someone's punching bag and give up your life to work for these people, then this job is for you.

Cons

Poorly organized. One minute you're working like mad on a project for Management, then the next you're being told to move on to another. Never ending stress and demands put on employees. Long hours to meet ridiculous goals. Management, with Napoleon complexes, treat employees in an AUTHORITARIAN manner. I have never been so poorly treated by anyone in a work environment as I was with TriNet. Horrible work environment.

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TriNet Response
10y
We are sorry to learn about your experience at TriNet. While we appreciate your honesty, we sincerely wish you had taken the opportunity to express your dissatisfaction within the organization so that we may have taken steps to alleviate the problems. We always have an HR Business Partner available to listen to employees’ issues and make every attempt to address any and all issues. Additionally, we have had our anonymous ethics hotline in place as an employee resource for many years. We wish you great success in your future endeavors.
1.0
Jan 13, 2016
Recommend
CEO approval
Business Outlook

Pros

Co-workers are fun to work with.

Cons

CSAs are overloaded with work, and the processes to complete projects put too much administrative strain on them. Other departments are not as responsive to help as they should be. Many have expressed suggestions to management and are met excuses rather than action.

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TriNet Response
10y
As you note, your co-workers are “fun to work with” and that usually goes hand-in-hand with a helpful attitude. Don’t be afraid to address your concerns with your location’s HR Business Partner or even to avail yourself of our confidential Ethics Hotline if the occasion calls for it. Our intent is to support our colleagues in every way we can to help them succeed.
Viewing 19 - 21 of 1,356 Reviews

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