Truist reviews

Where do I start? From day 1 I had no training and felt like I was thrown in with zero guidance or training. Training started 1 week after I started. With only 2 days per week of virtual training for an hour each day. Been there 2 weeks haven’t even been told of all the benefits. I feel like I am being set up to fail. Learned that Branch Leaders/ Managers are expected to be individual performers while also responsible for their team and managing the branch. I mean opening Accts, opening loans, referring to partners, servicing client accounts while hiring, coaching, operations, managing angry clients etc all while not even being trained properly. Came from a big bank and I have instant buyers remorse. Please think twice before joining Truist.

I came from BB&T before the merger with SunTrust to form Truist. We had a fantastic team. We had a rhythm, got our work done, were trusted by our management and had some fun along the way. The "new" mentality is teammate (employee) = stupid, lazy, inept. High priced consultant= smart. I have seen outstanding employees with decades of experience who are leaders in their fields completely marginalized in favor of bringing in high paid consultants. The consultants don't know our systems, history, business, and in many cases don't even know the basics of the tools they were hired to implement. They deliver sub-par work then they move on to the next 6 or 7 figure project that we hire them for and the teammates are left to sweep up the poop off the floor. During a recent go-live our contractors did the bare minimum then dropped broken incomplete work on the employees as they moved on. We put in 80+ hour weeks including some 20 hour days. We missed weekends, holidays, evenings, medical appointments. Just keep working. Unacceptable. The culture of BB&T is gone and the new culture is one that I am not interested in working in.