Truist reviews

3.2

47% would recommend to a friend

(3,546 total reviews)
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William H. Rogers, Jr.

42% approve of CEO

40% positive business outlook

Truist has an employee rating of 3.2 out of 5 stars, based on 3,546 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Truist employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
4.0
Sep 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Bonuses, lower level management was really good at keeping most of the employees happy

Cons

was wfh for years until went to back to office, upper management is discombobulated

3.0
Aug 12, 2025
Recommend
CEO approval
Business Outlook

Pros

- Above average pay and benefits - A wealth of banking training at all levels

Cons

- Culture at the Area and Region levels is extremely toxic - Promises of upward movement that are hollow nearly 100% of the time. They will literally tell you what you want to hear just to get you to be quiet. - Leadership is extremely two faced while also being wholly disconnected from the culture they are creating. - Extremely numbers centric while being completely unsupportive of employees - Preach customer service while not allowing for it - Daily mandatory meetings where you are chewed out for performance without seeing that they are chewing into the time you do have so they can berate you for not doing the things they are taking your time set aside for doing those things - So number and metric driven that they completely neglect the people who are supposed to be driving those numbers and metrics - Constantly berating better employees for mistakes that less than employees make, while also forcing the better employees to fix those mistakes and then take on those extra tasks going forward.

1.0
May 7, 2025

Disconnected Leadership, Declining Culture, and Erosion of Trust

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some genuinely good teammates remain, and there was once a promising foundation for culture and values.

Cons

Over the past year, it’s become alarmingly clear that Truist’s leadership does not prioritize its people. Investments in employees, culture, and transparency have been systematically stripped away. Benefit options have significantly declined, even as the company spends lavishly on ego-driven initiatives: millions spent on PGA sponsorships, wrapping the corporate jet in Truist branding, and repeatedly flying the CEO’s spouse between cities, Hudson yards investment- all while executing mass layoffs. These actions show a clear misalignment between leadership’s messaging and their priorities. During the same weeks these vanity projects launched, hundreds of employees lost their jobs. To make matters worse, communication around return-to-office policies has been inconsistent and misleading. Employees have been promised flexibility only to have it reversed with no warning, fostering mistrust and instability.

Viewing 172 - 174 of 3,546 Reviews

Glassdoor has 3,760 Truist reviews submitted anonymously by Truist employees. Read employee reviews and ratings on Glassdoor to decide if Truist is right for you.