Trupanion reviews

3.2

41% would recommend to a friend

(427 total reviews)
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Margi Tooth

36% approve of CEO

38% positive business outlook

Trupanion has an employee rating of 3.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Reviews by job title

427 reviews
3.0
Feb 14, 2023
Recommend
CEO approval
Business Outlook

Pros

* Decent compensation package with competitive salary, bonus, and stock grant. * Some solid engineering staff

Cons

* No clear translation of the mission of the company into technology initiatives that will drive growth. * Many aimless and/or meaningless projects that ultimately fail or have little ROI. * Poor technology leadership team. * Marketing has far too much influence in technology organization.

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Trupanion Response
3y
Thanks for your review! It is clear that you are aligned with our mission and passionate about the customer experience. We will echo your concerns, but please continue to be vocal and advocate for our members. If you haven't done so already, sharing your thoughts on TruFeedback will get your concerns right to the desk of the folks who can shape future company decisions. Our DEI Committee is also always open to new members who are willing to put in the work to help us continue to improve as a company.
3.0
Nov 7, 2022

Benefits are not good

Recommend
CEO approval
Business Outlook

Pros

Remote work, decent opportunities for career growth

Cons

They don't value their employees like they used to. Lots of outsourcing overseas and trying to pay employees as little as they can. Health insurance for dependents is over 2 k a month!

1.0
Jul 29, 2022
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, ability to WFH, good starting pay, nice benefits

Cons

Intense workload, no support from management, you will never get positive feedback, training is confusing and the information provided conflicts with what you will be told to do while on the job. No one is ever on the same page.

Viewing 79 - 81 of 427 Reviews

Glassdoor has 443 Trupanion reviews submitted anonymously by Trupanion employees. Read employee reviews and ratings on Glassdoor to decide if Trupanion is right for you.