Trupanion reviews

3.2

41% would recommend to a friend

(426 total reviews)
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Margi Tooth

36% approve of CEO

38% positive business outlook

Trupanion has an employee rating of 3.2 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Reviews by job title

426 reviews
1.0
Mar 1, 2022

Profit in the name of pets and at the expense of people.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Other companies seem to believe in the product given partnerships with Chewy and Aflac

Cons

This workplace is toxic. There are a lot of pet-forward companies out there. Find one that doesn't gaslight.

1.0
Mar 22, 2017

Not the best long term career option

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free parking, pretty good benefits, office pets and dog walking.

Cons

There is a new initiative to change Trupanion's culture. Our culture wasn’t that bad before. Senior leadership and our CEO have said if you feel like a certain person doesn't fit in here, feel free to tell them to leave. This creates a really hostile environment. Most departments are pretty "clicky" it’s hard for people who don’t seem to fit in with people in their department, or the company in general. Employee's wonder, if the right people doesn't like me, am I going to pulled "pulled by the ear, out to the parking lot" (a quote from our CEO, giving employees the power to tell people they don't like to leave). It makes coming to work feel kind of lonely and hostile, especially if you are a new employee. And good luck moving out of your dead end entry level position. I was sold on the idea when I interviewed that Trupanion promotes from within and there are clear growth paths. This is a flat out lie. There are no clear paths for growing and learning. Unless you are friends with the right people, or push the right people to help you.

1.0
Dec 19, 2016

One of the WORST companies to work for!!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Health benefits, bring your dogs/cats to work; location

Cons

SO many you could write a book about them! Management is NOT open to everyone's needs and they have their favorites and they will treat you like gum under their shoe if you aren't on their "favorite" list; they don't listen to your concerns but rather talk about you and mock you behind your back. They spend more time shopping online, smoking, take shopping/coffee breaks or just gossiping than actually working as a manager. They are overpaid babies. They allow some dogs even if they are aggressive if you once again, fall under their "like" category. The CEO spends him time gossiping and taking trips instead of making sure his company is being run properly. It's like a bunch of pre school children there. You really have to go in heartless and without a back bone to survive. Their turnover rate is TREMENDOUS and if you call out sick, or a family member is sick/passed away; prepare for a "warning" slip from them. They don't care what your situation is if you aren't their favorite.

Viewing 25 - 27 of 426 Reviews

Glassdoor has 442 Trupanion reviews submitted anonymously by Trupanion employees. Read employee reviews and ratings on Glassdoor to decide if Trupanion is right for you.