Two Chairs reviews

3.7

57% would recommend to a friend

(169 total reviews)

Alex Katz

77% approve of CEO

60% positive business outlook

Two Chairs has an employee rating of 3.7 out of 5 stars, based on 169 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Two Chairs employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

169 reviews
4.0
Sep 5, 2019
Recommend
CEO approval
Business Outlook

Pros

Motivated clients Beautiful work environment They allow me to use a clinical approach which feels authentic to me Guaranteed income, even when clients cancel

Cons

Somewhat rigid scheduling (generally 8-5 or 10-7), workload for full time employees can sometimes feel onerous, still working out some administrative kinks

3.0
Apr 6, 2026

Considering all the elements

Recommend
CEO approval
Business Outlook

Pros

As mental health companies go, they pay a fair salary. Any salary increases are largely based on merit (performance) which in my experience depends on who your manager is.

Cons

The frequency of evolving requirements and training protocols for clinicians is substantial, with modifications occurring approximately every one to two months, introducing new elements or discontinuing established practices. Throughout my tenure, the pressure on clinicians to achieve high performance metrics has significantly increased without a commensurate rise in compensation. Scheduled session durations have been extended from 50 minutes to 55 minutes, frequently allowing only one to two minutes for preparation between clients. The company exhibits a disproportionately high number of non-income-producing, highly compensated employees in contrast to the low compensation provided to income-producing clinicians. Google sources estimate Two Chairs’ ratio to be between 20-30%, considerably exceeding the mental health industry standard of approximately 8-10%. The operational burden is consistently and heavily placed upon the clinicians, rather than assessing and implementing reductions in non-income-producing positions, or, at a minimum, ceasing the expansion of such roles within the organization. Two Chairs functions primarily as a technology company seeking profitability within the mental health sector, rather than a mental health provider prioritizing clinical expertise. The organization has developed numerous platforms for data input that often bypass the consideration of the clinician's professional judgment. A substantial amount of work now involves checking boxes, completing mandatory trainings, and adhering to new, “improved,” or revised protocols, often without soliciting adequate clinical input before the implementation of these peripheral components. Furthermore, research findings are employed in a potentially biased manner to support existing initiatives, rather than through an impartial review encompassing all research outcomes.

avatar
Two Chairs Response
3mo
Thank you for sharing your feedback. We hear your concerns about the pace of changes and their impact on clinicians’ time and workload. We’re always working to create greater consistency and balance. While these updates are intended to improve care quality, we recognize they can feel disruptive. We also want to emphasize that we actively seek and incorporate clinician feedback into company-wide decisions that impact the clinician experience. If you'd like to share more thoughts, we encourage you to bring them to your HR Business Partner and/or clinical manager.
2.0
Jul 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Some of the best people you will work with. People who want to work hard and solve a problem together. If you want to laugh / smile everyday, you can find it here.

Cons

They will fire you for performance without any warning and documentation. They will tell you that you are awful at your job and you need to leave immediately. They don't want to pay you severance so they have to come up with a performance reason to remove your role.

Viewing 16 - 18 of 169 Reviews

Glassdoor has 173 Two Chairs reviews submitted anonymously by Two Chairs employees. Read employee reviews and ratings on Glassdoor to decide if Two Chairs is right for you.