From the initial interview through the first couple of months I thought this would be the greatest job ever, eventually I learned that this place was the exact opposite.
During your hiring process you hear all about the great training program they provide and all the great support you will receive to be successful. In reality training while very time consuming is minimally applicable to the job. It is a very “sink or swim” job. With annual turnover in sales above 70% you will find that most “sink”. Regional VP mentioned one of his goal for the current fiscal year is to keep sales turnover below 50%, as if that is not a terrible rate in itself.
The term micromanagement is used plenty and not just in Glassdoor reviews but from the within UniFirst Sales Management, though I don’t think that is the right term for what they do. Micromanagement is more nuanced and provides direction on how to perform your job, it could even be a good things for an inexperienced salesperson trying to learn and grow. What you receive here is outright hostility for not meeting your KPIs while receiving no feedback on how to improve, just constant verbal abuse and disrespect from management for needing to improve in the first place.
The quota is a unreasonable high, in my region of 20 reps the top salesperson finished at half of quota for the previous fiscal year. Management will tell you that is a reasonable goal and even an average rep should have no issue achieving it.
Training is a broad overview and really doesn’t prepare you for the job, the hardest part of this job is finding qualified prospects to schedule meetings with and the training in that area is minimal.
KPIs are unrealistic and few meet them regulary, management acts like having 8 meetings, 3 presentations and 1 sale a week is easy while most fall below those metrics.
You will quickly find out that UniFirst is just as sleazy as all the competition with all the same service issues and UniFirst plays all the same tricks with hidden fees, price increases as well as charging for products and services not rendered. Everyone you sell to will eventually dislike you.
Dynamics is not a user friendly CRM system and the database you call on is filled with current customers, duplicate accounts and business that are in not even close to being uniform prospects.
Gas reimbursement is capped and is on your paycheck as taxable income, so your not even getting your whole reimbursement back.
