UniFirst reviews

3.6

61% would recommend to a friend

(728 total reviews)
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Steven S. Sintros

70% approve of CEO

53% positive business outlook

Reviews by job title

728 reviews

Reviews about "Compensation"

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1.0
Sep 8, 2015
Recommend
CEO approval
Business Outlook

Pros

i was a salesman and saw very few positives with the company except fairly hefty bonuses if you hit certain milestones. They pay $50 toward cell phone.

Cons

Car allowance that didn't cover a fifth of what i spent on gas, maintenance, and depreciation on my vehicle putting 550 miles on it a week, training program was extensive but didn't prepare me to sell, initial sales goal is tough to meet if you don't know the industry - contractual sales means very few customers CAN buy from you in the timeframe you are allotted in the beginning and sales are driven by relationships you aren't given time to cultivate, bad service out of my location and driver turnover meant they couldn't deliver on the promises I was making. Even the senior salesman at my location was on probation for poor sales during my entire 8 week period following training. Base compensation was low compared to competitors. Cintas owned the arena and their superior service and contractual creativity made selling Unifirst next to impossible. They told me I would receive a $500 bonus for meeting my initial goal but did not tell me I would be fired if i did not, like several before me, I didn't and they fired me although my manager told the recruiter who found me that I was going to be good in the weeks leading up to my termination. 50+ hours a week for about $30,000 after gas and depreciation on vehicle. Frequent meetings that didn't instruct or inspire.

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UniFirst Response
10y
Thank you for your feedback. We are glad to hear that our New Hire Ramp-Up Bonus is appealing. At UniFirst we try to maximize the amount of facetime Salespeople have with their potential customers and minimize drive time with our Territory Organization Planning System. It can be very easy to get away from the plan when we get excited about Setting an Appointment, and suddenly we are driving an hour in between meetings! In regards to vehicle expenses, we recommend you check with your Tax Advisor as you may discover that many of the expenses are tax deductible. We do encourage our Salespeople to take a consultative approach and if you buy-in to our proven process it does yield results. In any Sales Position there are quotas to be met and unfortunately if standards are not being upheld and improvements are not being made, it might not be the best fit for some. We understand that in many instances we must “wait out” a contract, which is why we find it helpful to have two pipelines one for Programmers and one for No-Programmers (Prospects without a Uniform or Facility Services provider). No-Programmers really help boost your Sales, while you are waiting out some of those contracts. We wish you the best of luck in your future endeavors!
4.0
Sep 4, 2015
Recommend
CEO approval
Business Outlook

Pros

Freedom to make your own schedule, good base salary, and you get to meet people from all walks of life daily.

Cons

They make you come into the office and perform a phone block, which is just another way for them to monitor you making phone calls. The worst part about this job is, if you don't turn a new account in every 2 weeks you will be placed on a plan.

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UniFirst Response
10y
Thank you for your review! Many find the freedom that a Sales Career offers to be a major plus. We are also glad to hear that you found the compensation to be a good fit. Our industry is very unique in that we get to work with so many different types of business on a daily basis. Phone Blocks are a chunk of time set aside each week for our Salespeople to set themselves up for success in the weeks to come by calling on businesses and Setting Appointments. The telephone is the most efficient way to reach as many business as possible in a short amount of time, which is why they are mandatory. We want our Salespeople in the office for Phone Blocks so that your Sales Manager has the opportunity to coach and provide you with feedback to strengthen your telephone skills.
1.0
Aug 31, 2015

Sales Representive

Recommend
CEO approval
Business Outlook

Pros

You get a base salary and mileage as well a company sponsored 401 (k) and annual stocks after 2 years. You don't have to travel overnight outside your sales territory.

Cons

There is very little opportunity to advance within the company unless you are willing to move. There is also a culture from management to say what is "right" but do what is right for them financially. As a sales representative you are treated as a dime a dozen and the turn over is outrageous!!! After selling an account you have to install the dispensers and take the product yourself because management does "NOT" support the sales efforts......

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UniFirst Response
10y
Thank you for your feedback and your years of service. We are happy to hear you are taking advantage of our many benefits. The installation of Facility Service hardware is handled on a case by case basis depending on the size of the Account, the size of the UniFirst Location, and how busy all Team Partners are. And, yes – when everyone’s super busy Salespeople may be asked to chip in. It is true that if you have a desire to advance to a Management Position a willingness to relocate is a plus. However, we do have a well-defined Career Path for Sales Representatives which includes the opportunity to become a Team Leader and/or a Senior Sales Consultant at your Location. Some of the benefits of both include a pay raise and a quarterly bonus based on maintaining your Weekly Sales Average. To find out more about our Sales Career Path check out our Career Path for Sales FY2016 on our Intranet Site and speak with your Sales Manager about applying.
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