Uniqlo reviews

3.1

41% would recommend to a friend

(7,537 total reviews)
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Tadashi Yanai

61% approve of CEO

40% positive business outlook

Uniqlo has an employee rating of 3.1 out of 5 stars, based on 7,537 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uniqlo employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Jul 1, 2012
Recommend
CEO approval
Business Outlook

Pros

Employee discount is 30%. You still get discount on top of sale items, but not promo items. Everyone who is a regular employee are courteous and friendly

Cons

Management is horrible. Out of the 10 months I've been there, either an employee leaves or one gets fired every week. It's like an episode straight of Survivor. Everyone has to watch their backs on who is going to be voted off next. My department already had THREE managers replaced since the store opened in Oct 2011. Scheduling is absolutely horrible. I've done retail for 7+ years and every company gives out schedules at least 1-2 weeks in advance. They won't let you know until ONE day in advance. Yet they expect employees to put in time request off 2 weeks in advance. Some workers put their time request 1-2 months in advance only to get denied. Store policies. They have a STRICT dress code. No tats or piercings showing. No funky hair or nail color. Everyone has to wear ALL black. Yup, that's right. You're not allowed to have any other color showing. If your socks or shoes aren't black, you'll be sent home. I wore a dress one time that had a tinge of white on the collar, I was forced to buy a cardigan to cover it. However, one of the Asst manager was wearing brown boots and showing off her wrist tattoos the wk before...Quite ironic if you ask me. Oh, if you're late...forget about even coming in. If you're scheduled at 2pm, you have to clock in at 2pm on the dot or you will be considered LATE. According to them, there is no such thing as a grace period. If you use the grace periods too much, they will give you a write up for that. If you're scheduled at 9:30am to open the store, you better be clocked in by 9:28am for the morning meeting or else you will be LATE. Call outs. You're only allowed 2 call outs within a 3 month period. Anything more than that will result in a write up or lead to termination. Raises and promotions. They are based on your evaluations every 3 months. Don't even bother, because this is all through favoritism for the most part. I've seen people who have got raises for doing nothing, but suck up to their superiors. Yet people who have been with the company longer and worked hard, got nothing. If you're shy and introverted, this will be a problem for you. They like people who stand out. Good luck with even becoming full time with benefits. I've been a part timer working at least 40 hrs a week and was denied benefits because my evaluation points wasn't high enough to be granted full time. What a joke. This company takes everything too seriously. if this is a side job while you're in school, they would want you to make Uniqlo their first priority over anything else. They brainwash you to their standards. You're basically a Uni-clone, not a person. Be warned!

1.0
Oct 18, 2024

I wish I quit earlier..

Recommend
CEO approval
Business Outlook

Pros

You get really good at folding clothes You learn good customer service You learn what maximum toxicity in a workplace looks like.

Cons

The whole work environment is so toxic it's really a joke.. -> gossiping (rumors spread like wildfire), triangulation, favoritism, harassment, lying, putting you down, findng & exploiting your weaknesses, stealing credit & doing it in your face, making fun of how you look, making fun of how you do your job. This is all managers, and your supposed co-workers. Low transparency between management & non-management, unless management likes you which goes back to favoritism, and if they DON'T like you, prepare to suffer and watch how everyone starts to magically turn against you, and that's if they don't already hate you... HR has tried to help me, but turns out they could only do so much. When I confront them about what I'm going through, they try to downplay a lot of what I am telling them, or tell me what I should do instead in those situations. A lot of the time, it just feels like they can't do too much, maybe because they need workers? So I don't want to be overly harsh with them, they have definitely tried to help me, but they also limit what they tell you, so it comes off a bit complacent at times. Ultimately, I really wish I followed my gut and just quit earlier. No job is worth your mental well-being. If you don't want to work with shady, mean, and toxic toxic people, I wouldn't suggest ever working at this place. Save your sanity.

2.0
Jan 19, 2024
Recommend
CEO approval
Business Outlook

Pros

I met some of my closest friends and best people I know while working here

Cons

Most of the bonding between associates comes from complaining about management. Managers clearly have no idea what they are doing and make work worse for everyone else. They are passive aggressive, micro managing liars that could not care less about you. I put so much into working at this company and got absolutely nothing in return from management, and they never show appreciation for you despite the whole “thank you card” culture that they are made to push on us by corporate. Also, you will do more work here compared to other retail jobs but make the same amount. They force you to smile and be fake to customers when they give you every reason not to smile. There is an extreme hyperfixation on customer service, despite many shoppers wanting to be left alone. Also, of our managers would regularly bully associates and cry like a baby to the other managers when anyone stood up to them.

Viewing 43 - 45 of 7,537 Reviews

Glassdoor has 8,855 Uniqlo reviews submitted anonymously by Uniqlo employees. Read employee reviews and ratings on Glassdoor to decide if Uniqlo is right for you.