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United Ground Express

Engaged Employer

United Ground Express reviews

2.6

34% would recommend to a friend

(339 total reviews)

26% positive business outlook

United Ground Express has an employee rating of 2.6 out of 5 stars, based on 339 company reviews on Glassdoor which indicates that most employees have an average working experience there. The United Ground Express employee rating is 26% below average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

339 reviews
1.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Flight benefits, available open shifts

Cons

Management is terrible, lots of favoritism, point system is outdated, high turnover rate, not everyone is cross trained yet getting paid for the same position when some agents are more qualified and certified than others

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United Ground Express Response
1mo
Thank you for sharing your experience and for the years you spent with UGE. We’re glad you enjoyed the flight benefits and opportunities to pick up additional shifts. We're sorry that some parts of your experience did not meet your expectations. Your feedback about leadership, communication, fairness, career growth, and recognition matters to us. At UGE, we are committed to building a workplace where employees feel heard, supported, and valued. We continuously evaluate our programs, processes, and leadership practices to better support our teams while maintaining safe and reliable operations. Thank you again for your feedback—it helps us identify opportunities to improve and continue making UGE a great place to work and grow.
4.0
Feb 27, 2026

Great job!

Recommend
CEO approval
Business Outlook

Pros

Flight benefits, health insurance, really good hours and working around the airport

Cons

Bidding and no vacation pay

Viewing 7 - 9 of 339 Reviews

Glassdoor has 342 United Ground Express reviews submitted anonymously by United Ground Express employees. Read employee reviews and ratings on Glassdoor to decide if United Ground Express is right for you.