United Ground Express reviews

Thank you for taking the time to share your experience and for being part of United Ground Express for the past several years. We’re glad to hear you value one of our strongest benefits—United standby travel privileges—which many team members truly enjoy. We also appreciate your honest feedback regarding turnover and the need for more consistent communication. Strong communication and leadership alignment are essential for a successful operation, and your comments reinforce the importance of ensuring supervisors are consistent, informed, and supportive across all shifts and teams. Your feedback has been noted and will be shared with leadership as we continue improving employee retention, training, and overall communication practices. Thank you again for your commitment and contribution to UGE.

Thank you for your review and for recognizing the growth opportunities within our company. We truly appreciate your feedback on the responsibilities and travel requirements, as well as how support is provided through remote sessions. Your advice to leadership—staying organized and using every resource available—is a great reminder, and we’ll continue strengthening the support and communication our teams receive. Thank you again for taking the time to share your experience.