United Ground Express reviews

Thank you for taking the time to share your feedback. We’re glad to hear you value the flight privileges—we know they’re an important and exciting part of working in the aviation industry. We understand that scheduling can be challenging, especially in an operation that runs 24/7 to support our customers and partners. While we do our best to accommodate preferences where possible, our schedules are shaped by operational needs, customer demand, and team coverage requirements. We’re continually reviewing our scheduling processes to find ways to improve flexibility and work-life balance for our employees. Your feedback helps us identify where we can do better, and we appreciate you sharing your perspective. Thank you again for your contributions to the team.

Thank you for sharing your feedback. We’re glad to hear that you appreciated the clarity of expectations during the hiring process; transparency is something we strive to offer to all our team members. We understand that working in the aviation industry can sometimes lead to delays, particularly with aircraft, which may result in work hours extending beyond the scheduled time. We appreciate your understanding that these situations are often beyond immediate control and part of the nature of the job. Your commitment and professionalism are valued, and we hope you enjoyed your time with UGE. Thank you again for your honest feedback and for being a dedicated member of our team.