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United Site Services

Engaged Employer

United Site Services reviews

2.3

22% would recommend to a friend

(451 total reviews)
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Brandt McKee

54% approve of CEO

23% positive business outlook

United Site Services has an employee rating of 2.3 out of 5 stars, based on 451 company reviews on Glassdoor which indicates that most employees have an average working experience there. The United Site Services employee rating is 38% below average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

451 reviews
1.0
Sep 9, 2023

Toxic culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Autonomy, pay, basically make your own schedule

Cons

Entire HR & leadership team is toxic. No one takes accountability and gets away with doing the bare minimum. People who are busting their butts do not get the opportunity to advance because positions aren’t posted, there are a lot of back door deals for promotions. If you’re a female, this company is not for you, they do not value diversity, they don’t even know what diversity means! No one is evaluating your work so you can just collect a free check.

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United Site Services Response
2y
We appreciate your feedback and take your concerns seriously. Diversity and inclusion along with honesty and transparency are core values at USS. We’re sorry that you feel that we haven’t been successful in demonstrating our commitment to them. We are working to improve communications and transparency across all levels of the organization and will renew our efforts to foster an inclusive workplace where all employees feel valued.
1.0
Jul 31, 2018

OPS MGR, SENIOR MGR AND CEO LISTEN UP

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you come to work everyday, work hard, reward your dispatchers, operations coordinators, yard workers and service techs, take care of your customers and manage to squeeze in a lunch, you should feel good about yourself because YOU ARE THE ONE WHO MADE THIS COMPANY RUN TODAY.

Cons

OPS Mgrs need to be retrained in customer service and human resources - poor decision making, favoritism to promote those who don't deserve it, lack of integrity, absenteeism (lucky if our OPS Mgr was at work 20 hrs a week), liars, lack of ethics. Expensive trucks purchased for OPS Mgrs. WHY THEY DON'T DO THE WORK! You should be ashamed of yourselves. Senior Mgrs (from regional to HR) - No ethics, liars, promotes people who should be fired (of course they like them - they are liars and manipulators like them). Try working 40 hours a week, you might learn something. Off site expensive meetings, totally unnecessary when we have the technology to Skype and Goto Meeting. CEO - I wrote you, and of course I got no response. Do you not read these posts about GOOD HARD WORKING EMPLOYEES who have left because of your senior staff? USS is being beat out by mom and pop shops, WM and other porta potty companies. Your prices are outrageous, your equipment is outdated and dangerous to the service techs, your staff lies and treats employees horribly. Your pay scales for service techs is all over the place. But you don't care as you sit in your million dollar home, drinking your coffee and laughing at us little people who actually make your company run.

1.0
Jun 18, 2020

New Leadership = Toxic Culture

Recommend
CEO approval
Business Outlook

Pros

Not many to speak of.

Cons

New leadership does not care about employees, but they sure will tell you that they do. No guidance, no coaching, just fire everyone and replace them with their buddies.

Viewing 4 - 6 of 451 Reviews

Glassdoor has 466 United Site Services reviews submitted anonymously by United Site Services employees. Read employee reviews and ratings on Glassdoor to decide if United Site Services is right for you.