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Upland Software

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Upland Software reviews

3.3

52% would recommend to a friend

(433 total reviews)
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Jack McDonald

47% approve of CEO

47% positive business outlook

Upland Software has an employee rating of 3.3 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upland Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

433 reviews
1.0
Mar 10, 2015

Toxic corporate culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salaries are competitive, office environments are pleasant. An open telecommute policy in some offices leads itself to being a very flexible place to work. Open time off policy, and management encourages you to take time when you can.

Cons

A company that grows by acquisition should have a good way to handle integrations, and a management team that is good at managing remote departments, resources, and varying different technology stacks. That is not what they have. Instead, the upper management is incompetent at best, and actively sabotaging the company at worst. They are employed in a position to primarily work with resources in other offices, but cannot seem to manage to hold a meeting more often than once a month or keep on top of their emails. They actively distrust their own employees, and fail to listen to any of the valid concerns those employees have. They attempt to lead as if they are officers in the military, but unlike officers in the military they have no idea what the people under them are actually supposed to be doing. As a result, they force you to work on increasingly ridiculous integration requests which damage you and your business unit's ability to work. This leads to staff attrition, lost sales, lost customers, and a huge morale problem across even unaffected groups. While they could focus on resolving these issues by moving the toxic upper management into roles where they're not dangerous to the organization and hiring people who might actually be able to do their jobs, that is not what they do. They instead send around representatives from HR or the C-level of the company to remote offices where people are encouraged to vent about their issues, further hurting morale. Instead of walking away from these meetings with action items that the C-level/HR staff take seriously, months later we are informed all of the reforms they intended to make are not going to be made. It feels as if the organization does not want you to do your job, they want you to do some fantasy job they think you should be doing, and they have no interest in what job you actually need to do.

1.0
Feb 11, 2016

Smoke and Mirrors

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great original employees from before Upland acquisitions. Flexible work hours to work remotely because management is just happy you haven't quit yet.

Cons

No leadership, no career advancement opportunities, lies and shadiness from management, taking industry leading companies with vision and remolding them into vanilla corporate yes-men that only care about the bottom line.

1.0
Apr 1, 2021

A Business that creates nothing

Recommend
CEO approval
Business Outlook

Pros

The (non-management and executive level) people who are there are nice and mean well. They also support some major exciting clients.

Cons

Where to start. I came from a bustling exciting startup. We were acquired by Upland and everything immediately went south. They fired half the workforce, demoted several others, and forced the remaining few talented employees into roles which eventually led them to quit. The tech that they do have is nothing more than surface level code glued together by preschool grade paste. They have a solid vision of what they want to be, but no concept of how to get there, exacerbated by tight deadlines that never get met, and a lack of interest in properly staffing their teams. And the truth is, their competitors do the same things but better. As far as working there - management makes it clear they don't care about you. I vividly remember one of the first company wide meetings post COVID when a concerned employee asked if there would be layoffs, and management jokingly told them "We'll just line everyone up and fire the tallest x people". My advice - look anywhere else.

Viewing 7 - 9 of 433 Reviews

Glassdoor has 486 Upland Software reviews submitted anonymously by Upland Software employees. Read employee reviews and ratings on Glassdoor to decide if Upland Software is right for you.