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      UserTesting

      Engaged Employer

      UserTesting reviews

      3.3

      56% would recommend to a friend

      (578 total reviews)
      avatar

      Eric Johnson

      62% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      UserTesting has an employee rating of 3.3 out of 5 stars, based on 578 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      578 reviews
      5.0
      Dec 10, 2019

      Real people, good work/life balance, influential work.

      Senior user experience designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Managers are approachable -Highly supportive of remote work -Respectful of time zones and workday hours -Pretty flat hierarchy, everyone has a voice -I feel valued for the work I do

      Cons

      -Sometimes it's so casual that we can come across as immature -Lots of company changes mean lots of moving targets with operations -Lots of meetings that have good intentions, but would make more sense to have fewer attendees

      4.0
      Dec 10, 2019

      Great casual gig until recently - website issues now making it a waste of time

      Tester
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun! It's really great to review sites knowing that you can influence how they'll work for other people. Pay! It's really only casual money, $10 US per test, but most of them are less than 20 minutes, so the per hour pay is good.

      Cons

      The website seems to be working poorly these days. I've changed browsers and tried everything I can on my end, but I am accepted for tests and then immediately rejected. It's becoming a waste of my time to keep the window open. It's a shame since I've really enjoyed doing the tests and I have a 5-star rating along with positive comments from the people reviewing my responses.

      5.0
      Dec 10, 2019

      One of the best experiences I have ever had

      Regional sales director
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company is really taking off. The level of excitement and success I have seen over the last year has been amazing. Outstanding culture, really impressive management and an overwhelmingly positive environment.

      Cons

      Company is growing very quickly and that can lead to some disruption in certain departments, but management is responding effectively and overall, significant growth is a really good thing

      Viewing 400 - 402 of 578 Reviews
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      Glassdoor has 807 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.