UserTesting reviews

3.3

56% would recommend to a friend

(578 total reviews)
avatar

Eric Johnson

62% approve of CEO

53% positive business outlook

UserTesting has an employee rating of 3.3 out of 5 stars, based on 578 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

578 reviews
5.0
Dec 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Great people, best sales team I've been on. Focused on honesty, clarity and integrity. Many opportunities for collaboration and strategizing. The company is flexible - continuously listening and changing to accommodate both customers and employees. There is a clear focus and intention to hire and promote internally.

Cons

Since some employees work remote and it's an international company, there are often way too many meetings that just take a lot of time out of the day. But, they do serve a purpose and help create a culture of support, trust and collaboration.

5.0
Dec 6, 2019
Recommend
CEO approval
Business Outlook

Pros

The people and culture, everyone's all in it together. Also helps when you have a fantastic product and a great opportunity.

Cons

Not enough meeting rooms or phone booths for calls

Viewing 403 - 405 of 578 Reviews

Glassdoor has 807 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.