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      UserTesting

      Engaged Employer

      UserTesting reviews

      3.3

      56% would recommend to a friend

      (578 total reviews)
      avatar

      Eric Johnson

      62% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      UserTesting has an employee rating of 3.3 out of 5 stars, based on 578 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      578 reviews
      5.0
      Sep 13, 2018

      Amazing company and culture

      Sdr
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've been lucky enough to work for a number of good companies and thought it would be hard to beat my last but UserZoom has topped it. - The management are very down to earth and approachable - The company cares about it's staff - Very good culture - Freedom to work your own way and support to help whenever you need it - Fair salaries - Good social events - Cool offices

      Cons

      - Due to the nature of the job it can mean people are onsite with clients a lot resulting in a quiet office sometimes - Perhaps need better training for graduates as it's currently geared for people with more experience

      5.0
      Sep 13, 2018

      Great company, will be amazing in 1-2 years

      Sdr
      Recommend
      CEO approval
      Business Outlook

      Pros

      Genuinely best-in-class software being used by some of the world's largest brands. UX 100% will become a huge market and needed by every large company in the world so opportunities for growth and progression. Good salary and bonuses. Cool open-plan offices in a great part of Manchester. Relaxed, supportive and collaborative environment. Ideas are welcomed from bottom-up. Senior positions held in Manchester office so you can see the strategy first-hand. Clear progression path. Great open-plan office. Nice, friendly team throughout.

      Cons

      Company is growing in Europe so the team could be bigger, but investment & social agendas are making up for this.

      5.0
      Aug 24, 2018

      Good Part time option

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      flexibitlity in time easy to understand

      Cons

      not many tests available for particular locations

      avatar
      UserTesting Response
      7y
      Hi there and thank you for your review and for being part of our panel. I wonder if you'd consider changing your status to contractor so that we can track you in the right status? It would be really helpful on our end. Thanks!
      Viewing 439 - 441 of 578 Reviews
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      ReviewsUserTesting reviews

      Glassdoor has 807 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.