Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      UserTesting

      Engaged Employer

      UserTesting reviews

      3.2

      55% would recommend to a friend

      (577 total reviews)
      avatar

      Eric Johnson

      61% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      UserTesting has an employee rating of 3.2 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      577 reviews
      5.0
      May 28, 2025

      New leadership has clear vision and executing

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      New leaders in the business have brought a sense of urgency Clearly defined vision and strategy Integration of 2 companies mostly complete but focus needed to cross the finish line

      Cons

      Challenging GTM target with reducing budgets Has lost some of the nimbleness of the earlier years while not significantly larger - process heavy

      5.0
      May 20, 2025

      On a mission

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Clear company mission to enable companies to craft exceptional customer experiences

      Cons

      Some negativity coming from more tenured people who have simply decided they don’t like the new management.

      Viewing 502 - 504 of 577 Reviews
      Related searches: UserTesting jobs | UserTesting salaries | UserTesting benefits | UserTesting interviews
      ReviewsUserTesting reviews

      Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.