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      UserTesting

      Engaged Employer

      UserTesting reviews

      3.2

      55% would recommend to a friend

      (577 total reviews)
      avatar

      Eric Johnson

      61% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      UserTesting has an employee rating of 3.2 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      577 reviews
      2.0
      Jun 14, 2016

      Some great people but the company needs improvement

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Free lunch twice a week, free drinks and snacks everyday - Casual dress environment - Some smart, friendly, and awesome people to work with - 401k + matching, benefits, employee events - Smaller company so you get to learn and be involved in many different projects

      Cons

      - Mountain View office is old and not located in a convenient area (San Francisco and Atlanta offices are nice though) - Management makes decisions that are not well thought out - Layoffs recently - Many young and/or inexperienced people with not much real corporate experience so not sure if the company can get to the next level

      5.0
      Jun 7, 2016

      Best bet for the future

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      if you are looking for a fun tech environment in the heart of Silicon Valley - look no further. Usertesting is the exceptional opportunity for an engineer to learn a great amount of technology within short period of time. You will get a chance to improve any aspect of the stack without asking permissions. No politics or rotten corporate environment. Very agile oriented approach to build software. Not to mention that you will have huge support from VP and CTO. Great company to work for. Besides, they let you to work from home and go to any tech conference.

      Cons

      They don't want you to work after hours. :-)

      5.0
      Jun 2, 2016

      The most caring and Human company I have worked for

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've worked at many start ups over the years and User Testing is the only company I've worked for that makes me feel truly respected as a human "being" and not a just human "resource." The benefits and various perks are the most generous I have ever been offered by any company. For instance, the additional free PTO between Xmas and New Years is amazing, the 401K matching up to 5% is great, the catered Tuesday and Thursday lunches and fully stocked snack room (of healthy snacks) are wonderful and a real convenience if your day is booked. BTW I see another review saying to beware of positive reviews because the company asks people to post positive reviews when bad ones are posted. The same is true in reverse! Beware of negative reviews, including some that may be bogus, after someone has been let go by the company for cause and is disgruntled.

      Cons

      I find the San Francisco engineering office difficult to travel to and park near so I don't tend to visit there much. While the catered lunches are great to have, I find that the menus are overly fancy, and then the food isn't up to the quality I expect. Because it's a fast-growing agile company, processes are not necessarily well known or communicated fully, often because they're being tweaked.

      Viewing 505 - 507 of 577 Reviews
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      ReviewsUserTesting reviews

      Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.