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      UserTesting

      Engaged Employer

      UserTesting reviews

      3.2

      55% would recommend to a friend

      (577 total reviews)
      avatar

      Eric Johnson

      61% approve of CEO

      53% positive business outlook

      Ratings by category

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      3.2

      Culture & values

      3.2

      Diversity & inclusion

      3.2

      Career opportunities

      3.1

      Senior management

      UserTesting has an employee rating of 3.2 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      577 reviews
      5.0
      Jun 2, 2016

      My job is 10 out of 10

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The #1 reason I love being a part of UserTesting is the people. The culture here is the perfect balance of striving for excellence and continuous improvement without sacrificing being kind, courteous and professional in day to day work and interactions with teammates.

      Cons

      They have reduced their interest in hiring remote workers (who stay in touch via email, Slack, and video conferencing). However, remote hiring is not completely out of the question for the right candidates. They have offices in Mountain View, CA, San Francisco, and Atlanta.

      5.0
      Jun 2, 2016

      Disorganized but Wonderful

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome people, a focus on self-improvement, and an engineering culture that emphasizes collaboration.

      Cons

      It's a bit chaotic, because of the focus on 'self-organized groups'. Getting significant technical changes through requires buy-in from a lot of people.

      5.0
      May 20, 2016

      Awesome place to work!

      Sdr
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was one of my favorite places to work! The Sales Team Management helped me get ramped up in the UX space. The UX industry has a lot of moving parts so working with the team and management to learn the space was key! I felt knowledgeable speaking with clients and having internal conversations about UX.

      Cons

      Growing pains, which is what comes with the territory in the Tech industry. Patience is key when performing multiple roles.

      Viewing 508 - 510 of 577 Reviews
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      Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.