UserTesting reviews

3.2

55% would recommend to a friend

(577 total reviews)
avatar

Eric Johnson

61% approve of CEO

53% positive business outlook

UserTesting has an employee rating of 3.2 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

577 reviews
5.0
Nov 2, 2018
Recommend
CEO approval
Business Outlook

Pros

Very flexible, and responsive to my scheduling needs. An unusually caring group of people that is strong on empathy and communication over hierarchy.

Cons

Structure keeps changing, and culture rewards the outspoken over the shy.

3.0
Jun 7, 2018
Recommend
CEO approval
Business Outlook

Pros

Nice Office and equipment Nice ambient Remote working HHRR department is awesome.

Cons

Low salary Tech debt increasing CTO and tech VP's seem to be absent of what is happening on the core of its product. Toxic people staying around being overvaluated; nice new incorporations being undervaluated. Closed circle sensation.

3.0
Nov 30, 2016

employee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* smart enthusiastic people * lots of opportunity to contribute * great culture

Cons

* chaotic, lack of clear direction from leadership team * corporate politics that is getting in the way of departments working toward common goal * lack of transparency about changes

Viewing 82 - 84 of 577 Reviews

Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.