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      UserTesting

      Engaged Employer

      UserTesting reviews

      3.3

      56% would recommend to a friend

      (84 total reviews)
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      Eric Johnson

      62% approve of CEO

      53% positive business outlook

      Ratings by category

      3.7

      Compensation and benefits

      3.6

      Work/Life balance

      3.3

      Diversity & inclusion

      3.2

      Culture & values

      3.2

      Career opportunities

      3.1

      Senior management

      Ratings by demographic groups

      Reviews by job title

      84 reviews

      Reviews about "Career Development"

      Return to all reviews
      4.0
      Apr 16, 2026

      Positive leadership fostering a culture of learning amidst change

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      New leadership team that cares about people and creating a positive winning environment There is an opportunity to learn new things including AI to contribute to positive impact. Human insight will be increasingly more important as we move to an AI influenced world.

      Cons

      There are small pockets of people who have unrealistic expectations about who should fix problems or issues. We all own our culture and it is not going to be “like it used to be.” There is a lot of change in SaaS companies as a whole. We are not immune. I am hopeful because we have smart leaders who care about the people, not just the company or their own interests.

      2.0
      Jan 1, 2026

      No return for work I put in.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Enjoyed most all my closer co workers and collaboration. Also built great relationships. Flexible PTO (for salary employees only).

      Cons

      After being laid off in a recent round, didn't get my promised help to find a new job until 3 MONTHS after. Leadership isn't transparent and little to no room for growth. they would rather hire someone from outside than within for new positions. Watched people leave my whole time there and should of took that as a sign to leave as well.

      1.0
      Dec 8, 2025

      I'm not mad, I'm disappointed.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Adored most of the people I worked with day-to-day - Flexible PTO and flexible hours (US Employees) - The company once stood for something, was run by decent people, and had a great culture.

      Cons

      - No growth opportunities, but they'll demote your title and then tell you its just semantics - Constant instability and threat of layoffs. - Upper management is not interested in any critical feedback. - Gaslighting. Everything is great and if you don't think its great its your fault. - The CEO spoke on all hands meeting like we were a company of idiots. From what I've heard, that hasn't changed. Also we get it you're rich.

      Viewing 7 - 9 of 84 Reviews
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