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      UserTesting

      Engaged Employer

      UserTesting reviews

      3.2

      55% would recommend to a friend

      (577 total reviews)
      avatar

      Eric Johnson

      61% approve of CEO

      53% positive business outlook

      Ratings by category

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      3.2

      Culture & values

      3.2

      Diversity & inclusion

      3.2

      Career opportunities

      3.1

      Senior management

      UserTesting has an employee rating of 3.2 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      577 reviews
      2.0
      Jan 26, 2025

      Them Tables Do Turn

      Researcher
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good and Smart People, Company Visibility

      Cons

      Sneaky Management, Work Appropriation and Pseudo-Progressive

      5.0
      Oct 17, 2024

      Lots of growth, lots of opportunity

      Principal customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Incredible customer base. Lots of opportunities to partner with leading companies building incredible products.

      Cons

      There has been a lot of change over the years, but it's natural for a company to grow as we are. However, the high amount of leadership turnover makes it hard to be consistent with our customer base.

      Viewing 91 - 93 of 577 Reviews
      Related searches: UserTesting jobs | UserTesting salaries | UserTesting benefits | UserTesting interviews
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      Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.