UserTesting reviews

3.2

55% would recommend to a friend

(577 total reviews)
avatar

Eric Johnson

61% approve of CEO

53% positive business outlook

UserTesting has an employee rating of 3.2 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

577 reviews
1.0
Feb 13, 2025

Bad culture

Recommend
CEO approval
Business Outlook

Pros

Nothing to be honest. it just pays the bills

Cons

Culture is really bad. Bosses only care about profit and dont mind screwing clients

3.0
Jan 5, 2025

Great Product

Recommend
CEO approval
Business Outlook

Pros

-Company invests in programs to help make their employee's jobs more efficient -Great people -Benefits -Great product that when used correctly can be very useful to their customers

Cons

-Unrest began when the company decided to be bought out by a PE firm about a year after going public

Viewing 109 - 111 of 577 Reviews

Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.