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      UserTesting

      Engaged Employer

      UserTesting reviews

      3.2

      55% would recommend to a friend

      (577 total reviews)
      avatar

      Eric Johnson

      61% approve of CEO

      53% positive business outlook

      Ratings by category

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      3.2

      Culture & values

      3.2

      Diversity & inclusion

      3.2

      Career opportunities

      3.1

      Senior management

      UserTesting has an employee rating of 3.2 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      577 reviews
      5.0
      Dec 10, 2019

      One of the best experiences I have ever had

      Regional sales director
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company is really taking off. The level of excitement and success I have seen over the last year has been amazing. Outstanding culture, really impressive management and an overwhelmingly positive environment.

      Cons

      Company is growing very quickly and that can lead to some disruption in certain departments, but management is responding effectively and overall, significant growth is a really good thing

      4.0
      Jul 31, 2018

      Growing company - amazing perks

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      UserTesting is a leader of the industry. The culture is more than enticing! Free lunch 2X a week, stocked break room, bi-weekly happy hours, weekly yoga sessions and massages. New executive team is exactly what UT needs to get to the next level. Big things are on th horizon and I am excited to be part of the journey!

      Cons

      Not a great work life balance. Many employees commutes take up to an hour +. Work from home 1-2x a month would alleviate a painful commute.

      avatar
      UserTesting Response
      7y
      Thanks for the feedback. As you know, we're looking at our offices and how we work. Please talk to your manager about working from home occasionally -- this is something we support if it is possible!
      Viewing 133 - 135 of 577 Reviews
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      ReviewsUserTesting reviews

      Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.