UserTesting reviews

3.3

56% would recommend to a friend

(577 total reviews)
avatar

Eric Johnson

62% approve of CEO

53% positive business outlook

UserTesting has an employee rating of 3.3 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

577 reviews
5.0
Nov 27, 2013

The best company I've ever worked for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've worked for small fast growing companies, and for big companies with great benefits. But coming to work for UserTesting has been best career move I've made yet. It has that excitement you can only find at a fast growing startup. But there's a sense of stability that's rare for a company like this. Here's what makes this a special place to work in my mind: - UserTesting sells a product you can believe in. - This is a rewarding work place, where you can make a difference. - There is a great company culture. - Never a dull moment. - The executives are a hands-on group that care about their employees.

Cons

I just spent a minute trying to think of something. But I can't come up with any significant cons.

2.0
Oct 23, 2025

In the midst of growth

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

High flexibility Good autonomy at the time Growth mindset

Cons

New leadership isn't as invested in culture or diversity More AI focused Not enough people for the amount of work

Viewing 139 - 141 of 577 Reviews

Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.