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      UserTesting

      Engaged Employer

      UserTesting reviews

      3.3

      56% would recommend to a friend

      (578 total reviews)
      avatar

      Eric Johnson

      62% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      UserTesting has an employee rating of 3.3 out of 5 stars, based on 578 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      578 reviews
      5.0
      Jun 13, 2014

      A company that feels like family

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The two things I love most about UserTesting are the people and the culture. The people here are ridiculously nice, smart and hard-working. Folks are a pleasure to work with and it really feels like we're in this together. The culture is great because it feels like family. All of us are free to be ourselves.

      Cons

      UserTesting has the same challenges as any other fast-growing startup. Now that we're getting bigger we need to spend more time thinking about ways to encourage communication between our different departments.

      5.0
      May 19, 2014

      Great culture. Great People. Great Product.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Whenever I tell people what my company does, they immediately get it and think it's a great idea.

      Cons

      Office space is kind of crowded and groups are split up among several offices.

      5.0
      Dec 30, 2013

      A great company with incredibly talented people!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Top to bottom, this is an absolutely fantastic company to work for. It's really impressive how great a job the management team has done of finding people who fit the culture and blend well with the current employees. More than anything else, the folks at UserTesting do a great job of empowering you to play to your strengths. I've worked at companies where middle managers try to force processes on people and stifle creativity. At UserTesting, if you have a good idea that can help the company grow, everyone around you will do what they can to help you make it happen.

      Cons

      I think as the company starts to grow more rapidly, it will be important to figure out ways to retain many of the talented people who are helping to grow it.

      Viewing 175 - 177 of 578 Reviews
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      ReviewsUserTesting reviews

      Glassdoor has 807 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.