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      UserTesting

      Engaged Employer

      UserTesting reviews

      3.3

      56% would recommend to a friend

      (578 total reviews)
      avatar

      Eric Johnson

      62% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      UserTesting has an employee rating of 3.3 out of 5 stars, based on 578 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      578 reviews
      5.0
      Oct 31, 2019

      Best Sales Organization I've Ever Been a Part of

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      The CEO is super focused on supporting and developing salespeople, from building teams around them to providing every tool they need to do their job exceptionally. The team is expanding rapidly and the culture is amazing. Everyone is positive in their outlook on the company and its growth. I really feel like I'm building and contributing to something greater. We all make money, have a decent schedule and a good work/life balance.

      Cons

      Change doesn't happen as quickly as it needs to. There is often a lack of clarity & transparency from management. No paid parking.

      5.0
      Aug 1, 2018

      Cutting Edge Company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cannot say enough about the company I am privileged to work for and with. From the people I work with daily, to the product/solution we offer, the impact we have on any organization looking to improve customer experience, to the leadership, to the snacks and amazing culture we have; UserTesting is a company you would be foolish to skip out on or not take a look at if you want to make an impact on your career or on other organizations.

      Cons

      Every company has its cons, no one is perfect, no company is perfect...but nothing to mention substantial enough to post here.

      4.0
      Apr 27, 2018

      Good Company, Good Product, Good People

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      This is probably the nicest place I've ever worked. Being kind to each other is a way of life here. The product is really great and customers love it.

      Cons

      I wish the company was more hungry to win the space. We're not growing as fast as I would like as a shareholder. I don't really think their is an exit strategy and there is a lot of turnover in the executive team.

      Viewing 217 - 219 of 578 Reviews
      Related searches: UserTesting jobs | UserTesting salaries | UserTesting benefits | UserTesting interviews
      ReviewsUserTesting reviews

      Glassdoor has 807 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.