UserTesting SDR reviews

4.2

92% would recommend to a friend

(20 total reviews)
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Eric Johnson

99% approve of CEO

80% positive business outlook

SDR employees have rated UserTesting with 4.2 out of 5 stars, based on 20 company reviews on Glassdoor. This indicates that most SDR professionals have an excellent working experience there. UserTesting is rated in line with the average (within 1 standard deviation) by SDR professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

20 reviews
5.0
Sep 13, 2018

Great company, will be amazing in 1-2 years

Recommend
CEO approval
Business Outlook

Pros

Genuinely best-in-class software being used by some of the world's largest brands. UX 100% will become a huge market and needed by every large company in the world so opportunities for growth and progression. Good salary and bonuses. Cool open-plan offices in a great part of Manchester. Relaxed, supportive and collaborative environment. Ideas are welcomed from bottom-up. Senior positions held in Manchester office so you can see the strategy first-hand. Clear progression path. Great open-plan office. Nice, friendly team throughout.

Cons

Company is growing in Europe so the team could be bigger, but investment & social agendas are making up for this.

2.0
Feb 13, 2018

Not Impressive

Recommend
CEO approval
Business Outlook

Pros

Most of the people are a joy to work with Office is very nice with a great view West Coast benefits in an East Coast office (yoga, massages, snacks) Catered lunches twice a week Bi-monthly happy hours expensed SDR position is easy

Cons

Executives in SF are out of touch with the realities of the Atlanta office No recognition and little appreciation of the SDR team Good luck getting a promotion High turnover Quotas and expectations are unattainable Good leadership is hard to come by in both Atlanta and San Fransisco No real defined means to make commission (subjective and often decided by the AE) Extensive outreach, little or no legitimate leads

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UserTesting Response
8y
UserTesting appreciates your feedback and would like to take this opportunity to listen, learn, and improve moving forward. We are always looking to create new ways to recognize our team’s performance and provide credit to the individuals that help us drive our business. One way we recognize top performing employees is through promotions and the SDR Team has seen a large amount of internal mobility in the last year. In fact, more than 25% of our SDR Team has been promoted during the last 12 months, with numerous other promotions from years prior. We are sorry to hear that your experience didn't meet your desired outcome. We will factor your feedback into how UserTesting makes decisions moving forward.
1.0
Oct 29, 2016
Recommend
CEO approval
Business Outlook

Pros

1. Base pay for SDR's is higher than what most places offer. 2. MUNI/Caltrain stations are within walking distance.

Cons

This place is a sinking ship and a revolving door for sales reps. I must've seen at least a dozen sales reps come and go in less than a few months. The amount of turnover they have is insane and obvious on LinkedIn (at least 12 people have left), but I took a gamble because of the high base pay they offered me as a SDR. It is something I regret so much because no one is hitting quota here and the market seems to be shrinking. The training here is non-existent and your success will come down to your ability to lie to customers and your ability to do it at mass scale. Everything that was told to me during the interview was a lie. This is as boiler room as it gets with plenty of characters to play the parts. The office environment is awkward and unprofessional. It is run like a frat house. If you're a female, you'll get hit on here often and then realize it's because HR is non existent. There is no reason to work here. Stay away!

Viewing 16 - 18 of 20 Reviews

Glassdoor has 808 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.