Does Utica National Insurance Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Utica National Insurance Group employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Utica National Insurance Group. This rating has been stable over the past 12 months.

How satisfied are employees working at Utica National Insurance Group?

61% of Utica National Insurance Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Utica National Insurance Group 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Utica National Insurance Group?

Underwriter (17) , Claims Adjuster (8) , Claims (6) , Commercial Lines Underwriter (6) , Claims Specialist (5) , Supervisor (5) , Commercial Underwriter (4) , Manager (4) , Senior Claims Specialist (4) , Associate Underwriter (3) , Senior Underwriter (3) , Claims Representative (2) , Information Technology (2) , Intern (2) , Internship (2)

What are the pros of working at Utica National Insurance Group according to real employee reviews?

"Great people to work with" ((in 23 reviews)); "Very supportive environment; coworkers were great" ((in 10 reviews)); "Benefits are good" ((in 10 reviews)); "Good work Life Balance and" ((in 9 reviews)); "Great Culture and response to Pandemic" ((in 7 reviews))

What are the cons of working at Utica National Insurance Group according to real employee reviews?

"The year I worked there 3 persons left because of his poor management old school bully style." ((in 18 reviews)); "Management and Upper Management were difficult to work with to achieve results or growth opportunities" ((in 5 reviews)); "Not great insurance in my opinion" ((in 4 reviews)); "No training with high expectations" ((in 4 reviews)); "I received a 10 cent raise last year." ((in 4 reviews))

What are employees saying about Utica National Insurance Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Utica National Insurance Group layoffs and their outlook for job security at Utica National Insurance Group in 2026.

What are the top reviewed Utica National Insurance Group locations?

New Hartford , Utica , Atlanta , Boston , Columbus , New York , Woodbury , Albany , Boston , Buffalo , Syracuse , Clinton , Dallas , Doylestown , Marlborough , Wakefield , Columbia , Duluth , Norcross , Midwest City , Pleasant Hill

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Utica National Insurance Group

Utica National Insurance Group reviews

3.5

61% would recommend to a friend

(191 total reviews)

Kristen Martin

47% approve of CEO

58% positive business outlook

Ratings by category

3.6

Culture & values

3.5

Work/Life balance

3.4

Diversity & inclusion

3.3

Senior management

3.3

Compensation and benefits

3.3

Career opportunities

Utica National Insurance Group has an employee rating of 3.5 out of 5 stars, based on 191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Utica National Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

191 reviews

2.0

Jul 7, 2020

IT has flaws, management ignores the real, core problem

Software developer

Recommend

CEO approval

Business Outlook

Pros

Onsite "Mobile Marketplace" for light fare and snacks when the cafe isn't open, Free Drink Monday (which is a big meh to begin with to show your appreciation for your employees when you do a billion dollars a year in premium), Insurance industry is pretty recession proof.

Cons

CDDO (Committed to Delivery Dispute Obstacles) is a disaster; its a way for the company to make employees work overtime, Managers who have no idea what their own employees are working on, Compensation does not scale competitively, PTO is low, holiday schedule is lackluster for being such a big company, morale couldn't be lower between employees.

1.0

Oct 19, 2016

Terrible Place

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Employees care and work hard to meet unrealistic expectations.

Cons

Management doesn't care. Sweatshop mentality. Stuck in the middle ages, systems pathetic, expect 50-60 hrs to get the job done. No empowerment, too many VPs and not enough workers. Rules apply to everyone but Home Office. Poor leadership from the Chairman of the Board on down...sinking ship.

2.0

Oct 23, 2015

Negative Future for Employees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

benefits including health insurance, vacation, 401k, possibility of working from home, reorganizing could be a good or bad situation

Cons

expects night and weekends hours for salaried employees on a regular basis - not just a temporary situation; current management has little respect for employees and their expertise

Viewing 4 - 6 of 191 Reviews

Jobs at Utica National Insurance Group

Commercial Lines Underwriter - Small Commercial (hybrid)

HRIS and Benefits Analyst

Errors & Omissions Supervisor (hybrid)

Senior Claims Specialist - Auto Bodily Injury (Charlotte, NC; hybrid)

Commercial Lines Claims Specialist - Commercial General Liability (Southern venues; hybrid)

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Utica National Insurance Group

Utica National Insurance Group reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

IT has flaws, management ignores the real, core problem

Terrible Place

Negative Future for Employees

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