Does Utica National Insurance Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Utica National Insurance Group employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Utica National Insurance Group. This rating has been stable over the past 12 months.

How satisfied are employees working at Utica National Insurance Group?

61% of Utica National Insurance Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Utica National Insurance Group 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Utica National Insurance Group?

Underwriter (17) , Claims Adjuster (9) , Claims (7) , Commercial Lines Underwriter (6) , Claims Specialist (5) , Supervisor (5) , Commercial Underwriter (4) , Manager (4) , Senior Claims Specialist (4) , Associate Underwriter (3) , Senior Underwriter (3) , Claims Representative (2) , Information Technology (2) , Intern (2) , Internship (2)

What are the pros of working at Utica National Insurance Group according to real employee reviews?

"Great people to work with" ((in 22 reviews)); "Good work Life Balance and" ((in 10 reviews)); "Work from home was only positive" ((in 10 reviews)); "Very supportive environment; coworkers were great" ((in 9 reviews)); "Decent pay." ((in 8 reviews))

What are the cons of working at Utica National Insurance Group according to real employee reviews?

"The year I worked there 3 persons left because of his poor management old school bully style." ((in 14 reviews)); "Affordable benefits" ((in 7 reviews)); "Management and Upper Management were difficult to work with to achieve results or growth opportunities" ((in 5 reviews)); "Benefits could be better; health insurance was expensive with high deductibles." ((in 3 reviews)); "convenient as reviews and salary increases and bonus are the first quarter of the following year." ((in 3 reviews))

What are employees saying about Utica National Insurance Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Utica National Insurance Group layoffs and their outlook for job security at Utica National Insurance Group in 2026.

What are the top reviewed Utica National Insurance Group locations?

New Hartford , Utica , Atlanta , Boston , Columbus , New York , Woodbury , Albany , Boston , Buffalo , Syracuse , Clinton , Charlotte , Dallas , Doylestown , Pittsburgh , Marlborough , Wakefield , Columbia , Duluth , Norcross , Midwest City , Pleasant Hill

Utica National Insurance Group reviews

3.5

61% would recommend to a friend

(195 total reviews)

Kristen Martin

47% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (195 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Utica National Insurance Group has an employee rating of 3.5 out of 5 stars, based on 195 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Utica National Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

195 reviews

3.0

Jan 28, 2025

Good for a while

Sr. business analyst

Recommend

CEO approval

Business Outlook

Pros

Supported furthering education and certificates. Paid for my Masters Degree which was 60k.

Cons

Overflow of responsibilities. Was in charge of changes for 3 lines of business. Too many changes, too much testing. At first the system was balanced and changes were going in at a fair level, after some retirements and leadership changes all of a sudden my department said yes to every change suggested while being understaffed. New Leadership is very clicky and I think this is the 3rd CIO in a row with no technical background. I finished my Masters, got promoted to Sr level, got put on a PIP, and was let go all in a span of 12 months. I immediately got a job making 65% more, so thanks I guess.

1.0

Aug 2, 2022

There are better places to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Hybrid/Remote opportunities, on-staff nurse available for questions or consultations

Cons

Senior leadership doesn't practice what they preach. Very high cost for insurance and paid time off isn't nearly enough compared to other companies. Sometimes a very toxic culture.

1.0

Jun 23, 2020

From bad to worse

Information technology

Recommend

CEO approval

Business Outlook

Pros

Ability to work from home during pandemic.

Cons

From bad to worse. Systems and technology continue to lack and the quick fix band aide mentality takes a toll on the resources required to support the vendors who do no bring long term solutions . Resources used to be recognized for accomplishments and now they are treated like a number by the IT leader and there are no acknowledgements or celebrations. There is complete lack of IT vision and leadership which has caused talented resources to leave. There is no trust between IT and the business due to the stranglehold one vendor relationship had on the organization. PMO has been given too much authority at the risk of long term implications and impacts to business results

Viewing 13 - 15 of 195 Reviews

Jobs at Utica National Insurance Group

Customer Service Representative I (Remote)

Property Field Adjuster - Richmond, VA

Property Field Adjuster - Connecticut (Field)

Property Claims Specialist-Homeowners (inside desk)

HRIS and Benefits Analyst