1.0
Jul 7, 2025
Stepping stool only, avoid otherwise.
Former employee, more than 1 year
Charlotte, NC
Recommend
CEO approval
Business Outlook
Pros
Good experience that is transferable within finance, you attain three financial licenses that are also valuable in the industry. Doesn't outweigh the cons. Best advantage is using it as stepping stool for experience in the industry.
Cons
Very overworked, and massively micromanaged by systems. The software you work with are old and have many bugs, causes headaches for you and clients who get frustrated with you. Management doesn't care about burn out and hid the fact that its a call center role. Pay was really poor for the industry.