Does Vector Security pay their employees well?

According to anonymously submitted Glassdoor reviews, Vector Security employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Vector Security. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Vector Security?

52% of Vector Security employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Vector Security 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Vector Security?

Sales (13) , Project Coordinator (10) , Field Service Technician (9) , Sales Representative (9) , Customer Service Representative (8) , Technician (7) , Installation Technician (6) , Project Manager (6) , Central Station Operator (5) , Administrative Assistant (4) , Director (4) , Dispatch Operator (3) , General Manager (3) , Regional Operations Coordinator (3) , Account Manager (2)

What are the pros of working at Vector Security according to real employee reviews?

"Easy going, flexible, good benefits," ((in 16 reviews)); "I enjoyed working for them and the people were great." ((in 15 reviews)); "The traffic to work is very light and the coworkers are friendly" ((in 9 reviews)); "Great flexibility, a great work environment with other sales staff" ((in 6 reviews)); "The employees are friendly and work hard." ((in 6 reviews))

What are the cons of working at Vector Security according to real employee reviews?

"Management and communication are poor" ((in 20 reviews)); "Pay is low for amount and type of work being done" ((in 14 reviews)); "Not much training." ((in 11 reviews)); "Account coordinators and managers are a mix bag of literal maliciously incompetence or really good." ((in 7 reviews)); "Upper management is deaf." ((in 5 reviews))

What are the top reviewed Vector Security locations?

Gainesville , Pittsburgh , Warrendale , Plymouth Meeting , Richmond , Nashville , Columbia , Louisville , Lancaster , Princeton , Fairfax , Manassas , Poughkeepsie , Raleigh , Chattanooga , Columbus , Jacksonville , Melbourne , Wilkes-Barre , Medford , Pennsauken , Auburn , Gadsden , Harrisonburg , Chesapeake , Norfolk , Virginia Beach , Woodbridge , New York , Philadelphia

Vector Security reviews

3.0

52% would recommend to a friend

(274 total reviews)

Pamela J. Petrow

60% approve of CEO

49% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Compensation and benefits

3.1

Work/Life balance

3.0

Culture & values

3.0

Senior management

2.9

Career opportunities

Vector Security has an employee rating of 3.0 out of 5 stars, based on 274 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Vector Security employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

274 reviews

4.0

Jan 27, 2023

Fairly good job/company but needs better employee retention

Customer service dispatcher

Recommend

CEO approval

Business Outlook

Pros

Pay is fair, overtime available, potential bonuses/free food, nice coworkers, good opportunity to learn about alarm systems and industry- the environment is not for everyone but if you are fairly smart, stay cool and actually want to work, its a good fit for you

Cons

Not nearly enough internal advancement or transfer opportunities. Call center is a good job and some employees are fine with staying there but other employees want to take the next step forward. Some of these CSRs could have been turned into much needed technicians, sales consultants, and project managers with more guidance and support

Vector Security Response

3y

Thank you for taking time to share this positive feedback with us regarding our company culture. Each year during the performance assessment period, team members are given an opportunity to discuss their career aspirations with their supervisor(s). While some want to stay in their current roles, there are opportunities around the organization for everybody but sometimes there may not be a clear path on how to get there. The career aspiration discussion should help define this path, if possible. If you feel that you did not have this conversation or need to revisit it, schedule time with your supervisor to review it again so you can stay on track. We hope that you enjoy many years to come at Vector Security.

1.0

Jan 20, 2023

Unable to keep employees and get in new ones

Call center agent

Recommend

CEO approval

Business Outlook

Pros

pays well plenty of over time. every-other weekend off descent benefits

Cons

work life balance is terrible on call is mandatory

Vector Security Response

3y

Thank you for recognizing that our compensation and benefits are competitive at Vector Security. We strive to support the needs of our team members and their dependents by providing a benefit package that is easy to understand, easy to access and affordable for all our team members. We have also added hybrid and remote opportunities, where possible. In our call centers, where we need to be staffed 24/7, we have provided the team with flexibility by having them work 3 days one week and four days the next week, with every other three day weekend off (Saturday - Monday). We wish you the best of luck in your future at Vector Security.

3.0

Jan 17, 2023

Hard to learn, pay isnt great, work life balance is good

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

Easy job once you know what you're doing

Cons

Extremely challenging learning curve to understand navigating the system. Low pay for the amount of stress and know how that goes into the job.

Vector Security Response

3y

Thank you for taking the time to share this feedback. We value all of our current and former team members' feedback. We will share with the appropriate leadership. Good luck to you in your future endeavors.

Viewing 73 - 75 of 274 Reviews

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Vector Security

Vector Security reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Fairly good job/company but needs better employee retention

Unable to keep employees and get in new ones

Hard to learn, pay isnt great, work life balance is good

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