Does Vector Security pay their employees well?

According to anonymously submitted Glassdoor reviews, Vector Security employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Vector Security. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Vector Security?

52% of Vector Security employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Vector Security 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Vector Security?

Sales (13) , Project Coordinator (10) , Field Service Technician (9) , Sales Representative (9) , Customer Service Representative (8) , Technician (7) , Installation Technician (6) , Project Manager (6) , Central Station Operator (5) , Administrative Assistant (4) , Director (4) , Dispatch Operator (3) , General Manager (3) , Regional Operations Coordinator (3) , Account Manager (2)

What are the pros of working at Vector Security according to real employee reviews?

"I enjoyed working for them and the people were great." ((in 17 reviews)); "Decent benefits and perks" ((in 16 reviews)); "The traffic to work is very light and the coworkers are friendly" ((in 9 reviews)); "The employees are friendly and work hard." ((in 6 reviews)); "Great flexibility, a great work environment with other sales staff" ((in 5 reviews))

What are the cons of working at Vector Security according to real employee reviews?

"Management and communication are poor" ((in 20 reviews)); "Pay is low for amount and type of work being done" ((in 16 reviews)); "Could do better at training." ((in 9 reviews)); "Account coordinators and managers are a mix bag of literal maliciously incompetence or really good." ((in 6 reviews)); "Long hours and little payoff." ((in 6 reviews))

What are the top reviewed Vector Security locations?

Gainesville , Pittsburgh , Warrendale , Plymouth Meeting , Richmond , Nashville , Columbia , Louisville , Lancaster , Princeton , Fairfax , Manassas , Poughkeepsie , Raleigh , Chattanooga , Columbus , Jacksonville , Melbourne , Wilkes-Barre , Medford , Pennsauken , Auburn , Gadsden , Harrisonburg , Chesapeake , Norfolk , Virginia Beach , Woodbridge , New York , Philadelphia

Vector Security reviews

3.0

52% would recommend to a friend

(274 total reviews)

Pamela J. Petrow

60% approve of CEO

49% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Compensation and benefits

3.1

Work/Life balance

3.0

Culture & values

3.0

Senior management

2.9

Career opportunities

Vector Security has an employee rating of 3.0 out of 5 stars, based on 274 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Vector Security employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

274 reviews

1.0

Feb 15, 2023

Do Not Recommend For Any Office or Administrative Positions

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Coworkers at the local branches who suffer as much as I did throughout my tenure are about the only positives in my experience at this company.

Cons

Extremely understaffed, underpaid with a completely out of touch corporate and leaders. Don't provide techs or office employees any of the tools they need to do their basic day to day job functions. Antiquated systems and processes. Overall greedy company that doesn't care about their employees or customers, just their bottom line. They will work you to death with a completely understaffed office where every member is filling the role of at least 2 people each and then ask why tasks are not getting completed / getting missed and customer service is lacking. They pretend to be a multimillion dollar company but don't act like one at all operationally. It's an embarrassment.

Vector Security Response

3y

Thank you for providing this feedback. We take feedback from both our current and former team members very seriously. We will be sure to address this with the appropriate leadership.

1.0

Feb 2, 2023

There's a reason they are ALWAYS hiring

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The "boss" of central Station will never let her staff "drown"alone. If there has been event that causes power outages/surges sending systems into chaos-she will be right there working the phones with you. Much respect.

Cons

A sample of the crap attitudes-If you are stuck and ask the leads associated supv or supv their response will be "read the instuctions" 🤫You don't think that was attempted and apparently something wasn't clear?

Vector Security Response

3y

Thank you for your feedback of our management team and their commitment to getting it done and doing the right thing. We value what you have shared and will make sure that the appropriate leadership is aware of this feedback. Good luck to you and your future endeavors.

4.0

Jan 27, 2023

Fairly good job/company but needs better employee retention

Customer service dispatcher

Recommend

CEO approval

Business Outlook

Pros

Pay is fair, overtime available, potential bonuses/free food, nice coworkers, good opportunity to learn about alarm systems and industry- the environment is not for everyone but if you are fairly smart, stay cool and actually want to work, its a good fit for you

Cons

Not nearly enough internal advancement or transfer opportunities. Call center is a good job and some employees are fine with staying there but other employees want to take the next step forward. Some of these CSRs could have been turned into much needed technicians, sales consultants, and project managers with more guidance and support

Vector Security Response

3y

Thank you for taking time to share this positive feedback with us regarding our company culture. Each year during the performance assessment period, team members are given an opportunity to discuss their career aspirations with their supervisor(s). While some want to stay in their current roles, there are opportunities around the organization for everybody but sometimes there may not be a clear path on how to get there. The career aspiration discussion should help define this path, if possible. If you feel that you did not have this conversation or need to revisit it, schedule time with your supervisor to review it again so you can stay on track. We hope that you enjoy many years to come at Vector Security.

Viewing 127 - 129 of 274 Reviews

Jobs at Vector Security

Data Support Representative

Service Estimate Coordinator

Sr. Technical Services Rep

Commercial Sales Representative

Nashville, TN

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Vector Security

Vector Security reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Do Not Recommend For Any Office or Administrative Positions

There's a reason they are ALWAYS hiring

Fairly good job/company but needs better employee retention

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