Corporate is not always in line with each other which creates communication breakdowns at the store level. "Work Life Balance" doesn't exist at the store manager level. Trying to be proactive in writing a schedule always seemed pointless when your DM would not stick to her schedule and expects you to rearrange your life for hers. The DM that I worked for is clueless to her position. She reiterated everything literally from her conference calls but had no understanding of it. She doesn't know how to CSL, write a schedule, sell credit or bra fit. So, how could she coach to it? She expected her Store managers to do all the training and onboarding of new store managers. Some training is okay...But all of it??? As if we didn't have anything else to do. With this economy and no payroll, we're floor coverage! She needs to get off her behind and train her people. She visits the same 3 stores weekly because they're close to her home!!!! She gives VSS DM's a bad name. Luckily for me...I know better. I know that VSS does have some really great DM's...it's too bad someone like my DM left a bad impression!!! What's worse is that when districts were realigned...they kept this non performing DM instead of moving a DM that was performing and was in touch with what was going on at store levels. Thought it was based on performance...not seniority, NOT!!!
