WM Customer Service (CSR) reviews

2.9

59% would recommend to a friend

(263 total reviews)
avatar

James C. Fish, Jr

62% approve of CEO

53% positive business outlook

Customer Service (CSR) employees have rated WM with 2.9 out of 5 stars, based on 263 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an average working experience there. WM is rated 22% below average by Customer Service (CSR) professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

263 reviews
3.0
Sep 18, 2012

Great until it's not

Recommend
CEO approval
Business Outlook

Pros

Pays good, benefits are great, and hours are good even though the work can be complicated.

Cons

I was explained on my very first day, that if you dont like change you will hate this company. Things change on a regular basis.

1.0
Jun 9, 2012
Recommend
CEO approval
Business Outlook

Pros

Health Benefits are great! Employees are great

Cons

Managers do not work with employees Turn over is terrible Terrible Training Program You are allowed 2 weeks of vacation you can take one week of vacation but other week has to be broken down and can't take Monday's off ever!! No room for advancement Christmas party is in the office - this shows how valuable employees really are.

1.0
Feb 24, 2012
Recommend
CEO approval
Business Outlook

Pros

fellow co-workers are awesome that's about it.

Cons

Bad management, employees are treated like kids, training SUCKSSSSSSSSSS, to many changes with no heads up.

Viewing 253 - 255 of 263 Reviews

Glassdoor has 4,273 WM reviews submitted anonymously by WM employees. Read employee reviews and ratings on Glassdoor to decide if WM is right for you.